Museum Shop Associate

Role Responsibilities

Museum Shop Associate: This position strives not only to assist with generation of revenue to support the Museum, but is key to providing a tangible Museum memory for visitors. The Museum Shop Associate will need to have excellent customer service skills, the ability to promote products being sold within the shop, and be comfortable answering any visitor enquiries. This position will also be stocking the shop according to the merchandising plan, monitoring theft, and ensuring the appearance of the shop is clean and orderly.

•    You will be able to demonstrate your systems thinking by acknowledging how your services affects the museum.
•    Your agility will enable you to change directions when appropriate and identify potential solutions to sudden issues.
•    Building collaborative environments is essential to the positions as you will need to rely on your teammates and supervisor to provide the best experience possible for guests.
•    Your ability to use your creative problem solving will be essential to find solutions for visitors when faced with issues and also find innovate ways to create a better experience in general for guests.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Agility – Demonstrated ability to manage and adapt to change. •    Develop Self and Others – Proven ability to foster partnerships and to achieve organizational goals within an organization.

•    Build Collaborative Environments – Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

•    Develop Networks – Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.

•    Creative Problem Solving – Excellent analytical and decision-making skills.

Qualifications

High School Diploma is required for this position. 

Position Assets:
•    Related experience in retail, tourism or hospitality.
•    Customer Service experience
•    Experience handling cash, and accounting

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a temporary position until March 31, 2026  

This position is located in Royal Alberta Museum, Edmonton.

These positions require availability for weekday, weekends, evenings and holidays.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

A cover letter outlining how your experience relates to the qualifications of this role is required.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. Links and information on what the GoA have to offer to prospective employees.

Links and information on what the GoA has to offer to prospective employees.
•    Working for the Alberta Public Service - About the Alberta Public Service | Alberta.ca
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•     Positive workplace culture and work-life balance