Manager, Workplace Conduct Investigations

Role Responsibilities

Are you an experienced people leader with a passion for digging deeper and uncovering facts, applying sound judgment, and ensuring workplace conduct matters are handled with integrity and procedural fairness?  The Public Service Commission is seeking a Manager, Workplace Conduct Investigations, to lead a highly skilled team responsible for complex and sensitive workplace conduct investigations across the Government of Alberta (GoA).

In this role, you will influence how workplace conduct matters are investigated, ensure processes are fair and defensible, and help build trust in public service systems. Your leadership will directly support respectful, safe and compliant workplaces for thousands of employees. 

What You'll Do
As Manager, Workplace Conduct Investigations, you will:
•    Lead and support a team of professional investigators conducting complex investigations related to respectful workplace concerns, misconduct, code of conduct, information security  breaches, and off‑duty conduct.
•    Provide expert oversight and guidance on investigative processes, ensuring consistency, objectivity, timeliness, and compliance with legislation, policy, and collective agreements.
•    Review, approve, and strengthen investigation reports, addressing complex or high‑risk issues with sound professional judgment.
•    Apply labour relations and employee relations knowledge to support investigators in conducting defensible investigationsthat are informed by labour relations principles and case law. 
•    Develop people and build capacity through coaching, performance feedback, training, and professional development planning.
•    Collaborate with senior leaders and stakeholders across Ministries, Client Service Delivery, Labour Relations, legal partners, and external agencies.
•    Contribute to policy and process improvements, identifying trends and systemic issues to inform strategic decision‑making.
•    Contribute to the development of training, tools and resources related to workplace conduct investigations. 
•    Support and oversee the triage of complaints and requests for investigations to determine appropriate next steps and file assignment. 

Your Impact
The work you lead carries significant organizational and legal implications and is relied upon by senior leaders across the GoA when making critical decisions about their workforce. By ensuring investigations are handled with integrity and foresight, you will help minimize risk, and support the long‑term goals of Alberta’s public service.

If you’re ready to lead with integrity and make a lasting difference, we invite you to apply.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:  https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
•    Systems Thinking - Ability to create innovative and sustainable solutions that meet the short-term and long-term needs of the GoA as an employer. The incumbent needs to consider the inter-relationships among the legislation, regulations, collective agreement and directives when providing advice and developing policy including unintended consequences of decisions.
•    Creative Problem Solving - Ability to bring together the right people to solve complex problems and ask the right questions to gain deeper understanding of the issues. Assess and address risks associated with various investigative approaches to ensure a defensible and procedurally fair investigation.
•    Build Collaborative Environments - Superior collaboration, facilitation, consultative, consensus building, and conflict management abilities, ensuring two-way communication to resolve complex issues, challenging circumstances and facilitating conflict resolution directly by initiating open dialogue and debate.
•    Develop Networks - Possesses and proactively connects and builds trust with peers and Executives across the Public Service Commission, Government Ministries, Jurisdictional contacts, the Union, and other experts in their field.
•    Develop Self and Others - As the technical expert in their field, it is critical that the incumbent shares information, knowledge, and experiences with the team and other stakeholders. The incumbent must take initiative to stay current with labour relations and employee relations trends and approaches.

Qualifications

Minimum Recruitment Standard: A university degree in Human Resources Management, Labour Relations, Business Administration, Psychology, Law or Legal Studies, Criminology or Sociology, Industrial Relations or a related field, along with four years of related experience in Human Resources/Labour Relations and workplace conduct investigations.

Equivalency: Equivalent experience may be considered on the basis of:
•    A related two-year diploma and six years of related experience, or
•    A related one-year certificate and seven years of related experience.

Role Requirement:
•    Proven leadership experience managing and developing professional-level staff.
•    Strong knowledge of labour/employee relations, employment-related legislation, policies and collective agreements.
•    Excellent written and verbal communication skills, with the ability to review and provide feedback on written work.
•    Strong judgment, discretion, and the ability to manage sensitive and complex issues.
•    Demonstrated ability to resolve complex, contentious and high‑risk matters.
•    Strong analytical, research, relationship‑building, and change‑leadership skills.

Assets (Nice to Have):
•    Experience in process development and continuous improvement.
•    Experience designing or delivering training.
•    Supervisory or people leadership experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards 

Notes

Location: Edmonton preferred, alternate Alberta locations may be considered.

Hours of work: 36.25 hours per week, Monday to Friday - 8:15am – 4:30pm

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out of-province applicants can obtain the required documents/checks from the province they currently reside in.

This competition may be used to fill current and future vacancies across the Government of Alberta, at the same or at the lower classification and salary. 

Links and information on what the GoA has to offer to prospective employees.
•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.