Manager, Third Party Liability
Posting Date: Feb 21, 2025
Location: Edmonton, AB
Company: Government of Alberta
Job Information
Job Title: Manager, Third Party Liability
Job Requisition ID: 67269
Ministry: Health
Location: Edmonton
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 24, 2025
Classification: Manager Zone 2
Salary:$3,241.74 to $4,362.44 bi-weekly ($84,609 - $113,860/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
The Ministry of Health is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness; coordinating and delivering safe, person-centered, quality health services; health system planning and capital infrastructure planning; supporting innovative information management and technologies; regulating health care; and funding the health system.
The Department of Health establishes the Government of Alberta’s strategic direction for health, including advising government on health policy, legislation and standards, and public health concerns; monitoring and reporting health system performance; setting policies and priorities for the electronic/digital health environment; and providing oversight and ensuring accountability across the health system.
For further information, visit the ministry website at http://www.health.gov.ab.ca.
We are seeking a highly skilled and experienced Manager to oversee and lead the Case Claims team in the Third Party Liability unit. In this leadership role, you will work towards maximizing the recovery of the Crown's health service costs, ensuring compliance with the Crown's Right of Recovery Act, related regulations, and other key legislation. This position requires expertise in managing complex claims and negotiations while ensuring the fulfillment of the Crown's mandate and providing strategic advice to senior leadership.
For further information on Third Party Liability, visit the website at https://www.alberta.ca/crowns-right-recovery-health-service-costs.
Role Responsibilities
We are seeking a dynamic and highly skilled Manager, Third Party Liability to provide leadership, strategic direction, and expert legal guidance in maximizing the recovery of health service costs from wrongdoers who injure Alberta recipients. This pivotal role will lead the development, handling, and settlement of high-value claims, working in collaboration with various stakeholders, including legal professionals, insurance companies, and internal teams.
The job responsibilities include:
Leadership and Claims Recovery
- Lead and manage the development, handling, and settling of complex claims under the Crown’s Right of Recovery Act, including high value cases.
- Negotiate with law firms, insurance companies, and other entities within Alberta, Canada, and internationally to maximize recovery of health service costs for the Crown.
- Provide guidance to Claims Officers in determining the Crown’s position, especially in contentious or trial-bound cases, ensuring settlements align with TPL policies and procedures.
Claims Development and Settlement
- Interpret legal provisions and regulations, assessing the viability of claims and determining appropriate steps for pursuing health service recovery.
- Analyze medical records and reports to determine which services were provided because of injuries sustained and assess future care needs and associated costs.
- Ensure claims are protected within the statutory limitation periods, making decisions on the necessary legal actions to safeguard the Crown's interests.
- Lead negotiations on settlements for claims ensuring legal compliance and maximizing recovery.
Legal Resource and Team Leadership
- Provide legal education, guidance, and support to Claims Officers, enhancing their understanding of legal liability, damages, and settlement procedures.
- Actively contribute to the professional development of Claims Officers, conducting regular performance meetings and addressing any concerns or issues.
- Audit TPL Claims Officers' files to ensure adherence to policies, procedures, and best practices in claims handling and settlements.
Stakeholder Communication and Advisory
- Serve as the primary point of contact for legal and insurance professionals, providing information, advice, and instructions related to TPL claims and recovery procedures.
- Develop and present educational materials and presentations to legal and insurance entities, promoting compliance with the Crown’s Right of Recovery Act.
- Foster strong working relationships with stakeholders through clear, effective communication, and continuous improvements to claims processes.
Program Policy and Legislative Improvements
- Identify and recommend possible legislative amendments to improve the effectiveness of the TPL program and maximize health service cost recoveries.
- Review and revise internal policies and procedures, ensuring alignment with evolving legislation and best practices.
Project Leadership and System Improvements
- Lead initiatives aimed at improving system efficiency.
- Work within the management team to develop novel solutions to operational challenges and enhance data systems.
Budget and Team Management
- Assist the TPL Director in budget development, tracking, and ensuring the efficient allocation of resources.
- Act as the Director in their absence, providing leadership and ensuring smooth operations within the team.
Please click on this link to view the job description for this position.
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Develop Networks:
- Build trust and represent the diverse perspectives of all parties involved.
- Leverage your network to identify new opportunities and create connections that align with shared goals.
- Establish credibility and foster a common purpose with stakeholders across varying functions.
- Inspire others by connecting with values and beliefs, creating a positive and impactful strategic impression.
Build Collaborative Environments:
- Foster an open, communicative environment by promoting the sharing of expertise and facilitating collaboration.
- Lead and implement strategic communication systems that connect teams and departments.
- Anticipate and proactively address potential conflict areas to ensure smooth collaboration.
- Inspire others with a bold, inclusive vision that drives collective action and results.
- Lead cross-functional collaboration, uniting different teams to achieve common goals.
Drive for Results:
- Work to remove barriers that may hinder progress, adhering to core principles and ensuring continuous alignment with broader organizational goals.
- Forecast and proactively address project challenges, ensuring the path forward is clear and achievable.
- Uphold organizational values by confronting problems directly and taking decisive action.
- Consider the big picture and ensure solutions align with the mission and long-term vision of the organization.
Systems Thinking:
- Integrate broader trends, political environments, and risks into strategic planning and decision-making processes.
- Develop solutions that support the organization’s vision and strategic goals.
- Address challenges and behaviors that may impede progress, ensuring continued alignment with the larger organizational mission.
Creative Problem Solving:
- Collaborate openly with teams to brainstorm, share ideas, and resolve issues.
- Utilize a wide range of techniques to break down complex problems and find innovative solutions.
- Create an inclusive environment where team members can think creatively and contribute their ideas.
- Bring the right people together to solve challenges and introduce new solutions that drive organizational success.
Qualifications
Minimum Recruitment Standards
University graduation in Law (LLB or JD) along with four years of related experience, as well as membership in the Law Society of Alberta.
The following experience is required:
- Expert knowledge of legal systems and legal procedures, including the Rules of Court.
- Expert knowledge of legal principles and practices relating to personal injury and insurance law, including motor vehicle accidents and contributory negligence issues.
- Must have extensive and current legal knowledge. Knowledge and experience with the Crown's claims must usually be equivalent to the knowledge and experience of lawyers representing the Crown. Frequently educate lawyers and insurers about the Crown's claims, which requires a very high degree of knowledge and experience.
- Expert knowledge of governing legislation and other relevant legislation (i.e. Crown's Right of Recovery Act, Hospitals Act, Health Information Act, Insurance Act, Limitations Act, Contributory Negligence Act, FOIP, etc.) is critical in order to advise staff, to provide instructions to legal counsel, and to appropriately advise and inform stakeholders.
- In-depth knowledge of medical terminology and the causes and effects of traumatic injuries. Must be able to decide which health services were provided because of an injury and which were not. Must be able to read, interpret, understand, and apply medical information / reports from health service providers and experts.
- Knowledge of, and experience with, mediation and negotiations.
- Strong knowledge of the insurance industry, including insurers' practices and procedures.
The following experience is considered as assets:
- Extensive experience in negotiation.
- Strong background in personal injury law, insurance principles, medical malpractice, and civil procedures.
- Background in insurance or dealing with insurers.
The following experience will be given preference:
- Strategic planning and ability to translate strategy into operational plans and actions.
- Superior relationship building skills and adaptability /flexibility to work with a diversity of stakeholders, including the legal community, health care providers, the insurance industry.
- Ability to simultaneously manage a wide variety of diverse issues, some under significant time pressure, mobilize resources, and find innovative solutions to complex issues.
- Excellent analytical and problem-solving skills.
- Excellent negotiating and facilitation skills.
- Excellent verbal communication skills and the ability to educate others, including public speaking and the provision of presentations to stakeholders.
- Excellent research, analysis, and writing ability, including for the preparation of Briefing Notes.
- Strong project management skills.
- Superior legal skills including legal research skills, interpretation of relevant case law, and ability to identify legal issues.
- Superior human resource management skills are vital to effectively lead the Case Claims team.
- Strong financial management and budgeting/forecasting skills.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Notes
This is a permanent position working 36.25 hours per week.
Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.
The final candidates may be required to undergo pre-employment checks (Reference check/Criminal record and/or academic).
A cover letter outlining how your experience relates to the qualifications outlined in this job ad is required.
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
- Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
- Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
- Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
- Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
- Positive workplace culture and work-life balance.
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
- Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Abhishek Sharma at Abhishek.Z.Sharma@gov.ab.ca.