Manager, Privacy Services

Role Responsibilities

Reporting to the Director of Privacy Services, this position leads a team of professional staff in the delivery of privacy services to support Government of Alberta (GoA) departments, agencies, boards and commissions. The position leads, coaches and develops staff, and manages issues and challenges related to service delivery and unit resource allocation.

The Manager works collaboratively with senior leadership by providing timely and strategic advice, establishing best practices, and implementing privacy management tools and processes to support the delivery of services in a way that ensures compliance with the privacy requirements of Alberta's Protection of Privacy Act (POPA) and associated Regulations.

The responsibilities of this role include:

• Leading and supporting a professional privacy team, ensuring strong resource management, clear guidance, and compliant delivery of privacy services under POPA.
• Providing expert advice and oversight on complex or high‑risk privacy matters, escalating appropriately, coordinating with legal counsel, and ensuring timely, defensible resolutions.
• Building a high‑performing and engaged team through coaching, mentorship, performance management, and support for staff development and operational planning.
• Ensuring public bodies maintain compliance with POPA by offering clear direction, training, breach response guidance, and proactive oversight of privacy risks, privacy impact assessments (PIAs), and best‑practice alignment.
• Supporting operational excellence by contributing to business continuity, completing ad hoc initiatives, improving privacy processes, and maintaining accurate documentation and reporting.

To be successful in this position, you will demonstrate:

• Ability to effectively manage a high volume of work with minimal tolerance for errors.
• Strong analytical, problem-solving, and decision-making skills to address complex and diverse challenges.
• Exceptional communication skills, including verbal, written, listening, and interpersonal abilities.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

Requirements:

• Bachelor’s degree in a related field (such as Public Administration, Political Science, Law, Communications or Arts) supplemented by at least four (4) years of progressively responsible experience. Equivalencies will be considered.
• Minimum two (2) years experience managing staff and handling highly sensitive and confidential information with discretion.
• In-depth understanding of the Protection of Privacy Act (POPA), associated regulations, publications, and guidelines.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position

Equivalencies:

• A related master’s degree and a minimum of two (2) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.

Assets:

• Comprehensive knowledge of Alberta’s Office of the Information and Privacy Commissioner (OIPC) Orders, investigation reports, and relevant court decisions relating to privacy.
• Extensive knowledge of government and ministerial processes, policies, and frameworks.
• Familiarity with the operations and functions of program areas within supported public bodies.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position      

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote across Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Interviews will be conducted in person in Edmonton during the week of March 23, 2026.

Final candidates will be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx
• Pension plans:
  • Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•  Positive workplace culture and work-life balance
•  Leadership and mentorship programs