Manager, Ministerial Correspondence Unit

Role Responsibilities

Are you passionate about ensuring seamless communication and strategic decision-making at the highest levels of government? Do you thrive in a fast-paced environment where your work directly impacts public trust and departmental credibility? Join us as the Manager of the Ministerial Correspondence Unit, where your leadership will help shape how Albertans connect with their government.

The Manager, Ministerial Correspondence Unit, is responsible for overseeing daily operations, ensuring efficient information management, and providing expert guidance on correspondence and communications processes. This position ensures the Minister, Deputy Minister, and senior leadership are informed and responsive to emerging issues while maintaining alignment with strategic priorities across TEC and the GoA.

Your key responsibilities include:

• Managing action requests and correspondence from inception to resolution.
• Editing high-priority documents for accuracy, professionalism, and alignment with GoA messaging to support clear and consistent communication.
• Coordinating with Communications teams to align messaging with departmental and governmental priorities.
• Advising senior officials on sensitive and confidential issues while proposing solutions.
• Developing and leading action request writing workshops to enhance staff capabilities and ensure adherence to writing standards.
• Implementing effective processes and standards to ensure the unit operates efficiently and achieves its objectives.
• Liaising with departmental leaders and government officials to address complex issues collaboratively.
• Staying informed of emerging issues to provide timely, informed edits and recommendations.
   

What you’ll bring to the role:

• A passion for precise, impactful communication and attention to detail.
• Strategic and critical thinking abilities to anticipate and address complex issues.
• Strong organizational skills to balance competing priorities under tight deadlines.
• Political astuteness and sensitivity to effectively manage high-impact situations.
• A collaborative mindset to foster internal partnerships and external relationships.

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.    
 

Qualifications

Required:

• A related university degree (e.g., Journalism, Public Relations, Communications), supplemented by at least four (4) years of related experience in writing, editing, and managing correspondence. Equivalencies may be considered. 
• A cover letter detailing how your skills and experience align with the role's responsibilities, which will be used to assess your writing and communication skills.
• Proven experience in leading or managing a team of professionals.

Assets:

• Familiarity with government communication protocols, including the Premier’s, Minister’s, and Deputy Minister’s styles.
• Knowledge of FOIP legislation and the GoA's decision-making processes.
• Proficiency in workflow management tools such as ARTS and Microsoft Office.

Equivalencies are:

• A related two-year diploma and a minimum of six (6) years of related experience; a related one-year certificate and a minimum of seven (7) years of related experience; or a minimum of eight (8) years of related experience in lieu of formal education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

Notes

Additional Position Details:

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm). The Manager, Ministerial Correspondence Unit will be required to respond to urgent or emergency items outside of the standard weekly work schedule. This includes evenings and weekends.
• A hybrid work arrangement is available after six months, and parking is available for the incumbent.
• Location: Twin Atria Building, 4999 98 Ave, Edmonton, AB T6B 2X3

Recruitment Process:

• Pre-Employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
• Testing will be administered as part of our assessment process.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.
   

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs