Manager, Corporate Services

Role Responsibilities

Reporting to the Assistant Deputy Minister, Strategic Services and Public Agency Secretariat, the Manager, Corporate Services, oversees a central business support services unit, leading the coordination of emergency management, strategic business planning and reporting, FOIP, accommodations, and administrative services for the Public Service Commission (PSC), as well as corporate memberships related to HR resources for the Alberta Public Service.  

The Manager provides leadership to a team of professionals working in various disciplines.  This role is accountable for building collaborative partnerships with leadership across the department, as well as across the Government of Alberta (GoA), where applicable, such as Service Alberta (FOIP), Infrastructure (accommodations and parking), Treasury Board & Finance (business planning and reporting) and Municipal Affairs (emergency management/business continuity). 

• Accountable for the department’s Business Continuity Management Program and functions to support the department’s preparation and response in the event of a business (short and long term) disruption. This includes accountability for the Business Continuity Plan and contingency plan to address a job action.
• Accountable for the Strategic Business Planning and Reporting Program, including coordination of PSC business plan, annual report inputs for inclusion in TBF’s materials. Also, accountable for preparation and coordination of briefing materials for the Deputy Minister and Minister for the Committee of Supply and Public Accounts.  Additionally, the incumbent is responsible for strategic business planning and reporting, including organizing and hosting strategic planning sessions, coordination of operation plans and reporting, as well as the development of tools and resources in support of the program. 
• Coordinates collection, review and sign-off of PSC led FOIP requests. Also, develops and implements a streamlined approach for processing FOIP requests on behalf of the department and other tools and resources to support PSC staff and FOIP Community.
• Oversees the procurement of corporate goods and services impacting the department, which may include review and/or approving of contracts, fee-for-service and invoicing.
• Coordinates the implementation of approved construction/renovation projects ensuring that program requirements and timelines are met.
• Accountable for accommodations across the department, including requests for new space, long and short-term accommodations planning, and coordination with Infrastructure.
• Accountable for parking administration for the department, ensuring consistent application of parking policy.
• Accountable for providing coordination and secretariat support to the PSC Executive Directors’ Council, including preparation of agendas, meeting minutes, management of SharePoint site, and annual reviews of the council.
• Accountable for corporate memberships/subscriptions related to HR resources for the Alberta Public Service.
• Accountable for other projects as assigned.

Please click on this link to view the job description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Critical Competencies: 

• Systems Thinking: see both the big picture and details. Must be able to evaluate broad reaching impacts and use the knowledge to inform and process.
   
• Drive for Results: hold true to principles and confront problems directly, taking steps to rectify problem situations.
   
• Develop Networks: establish credibility and initiates relationships with a broad range of people in unfamiliar environments, nurturing these relationships to build trust.
   
• Creative Problem Solving: identify barriers to creativity and proposed viable solutions. Combine different approaches and perspectives from various stakeholders and clients, creating a safe space for people to think creatively.
   
• Agility: adapt quickly to changing landscape and priorities, foster agility in others, and create processes and opportunities that encourage proactive and flexible practices.
   
• Build Collaborative Environments: promote sharing of expertise among wide-ranging teams to achieve ministry outcomes. Bring the right people together, create conflict-resolving environment to high-level goals to motivate and guide others to achieve results.
   
• Develop Self and Others: staying ahead of the curve and apply emerging approaches and or technologies.

Qualifications

Requirement:
A University degree in a related field plus 3 years of progressively responsible related experience; or equivalent as described below. In addition, a certificate in project management is an asset.

Equivalency: Directly related education or experience considered on the basis of: 
1 year of education for 1 year of experience; or 
1 year of experience for 1 year of education

Experience with the following is preferred: 

• Experience with political/public service environment and knowledge of GoA policy development cycle, decision-making process, and legislative procedures, as well as legislative agendas. 
• Experience with identifying key issues, including legal implications, reputational risks, and risk mitigation strategies. 
• Strong change management skills, decision making, project management, and organizational skills including managing a number of complex issues simultaneously and still delivering on results. 
• Excellent written and verbal communication skills, supported by advanced Microsoft program applications. 
• Demonstrated exceptional leadership skills and the ability to think strategically about issues impacting the ministry and Government of Alberta mandates.
• Exercise a high level of judgement and awareness when working in a political environment.
• Ability to build committed partnerships with stakeholders and communicate effectively and efficiently, resolving conflict and negotiating when required .
• Demonstrate agility when working in a high pressure environment.
• Previous experience working in a Deputy Minister’s or Assistant Deputy Minister’s office will be considered an asset. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition is used to fill more than one vacancy and future opportunities at the same level or at the lower classification.

Hours of Work: 
7.25 hours per day / 36.25 hours per week - Monday to Friday, 8:15 am to 4:30 pm.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - About the Alberta Public Service | Alberta.ca
• Management Employees Pension Plan (MEPP) - http://www.mepp.ca/
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs