Manager, Communicable Disease Information Systems

Role Responsibilities

The Manager, Communicable Disease Information Systems is responsible for:

1. System Management and Support

• Operational Oversight: Manage day-to-day operations of communicable diseases information systems, including troubleshooting, user support, and issue resolution.
• Data Quality Management: Ensure the quality, accuracy, and integrity of data collected within the systems.
• System Maintenance: Coordinate routine maintenance, updates, and enhancements for systems under the communicable diseases portfolio.
• Modernization: Lead efforts to modernize Communicable Diseases Information Systems with support from leadership and staff.

2. Process Optimization and Efficiency

• Workflow Coordination: Optimize operational processes within the information systems to ensure efficiency and compliance with established standards.
• Documentation: Develop and maintain detailed documentation for system processes, standard operating procedures, and privacy/security protocols.

3. Stakeholder Engagement and Communication

• Internal Liaison: Serve as the primary point of contact for the information systems team, addressing their needs and providing updates on system status and issues.
• User Training: Conduct training sessions for system users to enhance proficiency and effective system utilization.

4. System Enhancements and Technical Support

• Implementation Support: Assist in the implementation of new features and system updates, minimizing disruptions to operations.
• Feedback Collection: Collect and analyze user feedback to identify areas for improvement, relaying suggestions to leadership.

5. Compliance and Data Coordination

• Ensure compliance with relevant regulations and policies specific to communicable diseases information systems.
• Manage the submission of accurate and timely data for internal and external stakeholders, ensuring privacy requirements are met.

6. Strategic Influence and Project Management

• Strategic Influence: Align team efforts with the long-term strategic direction of the organization.
• Project Support: Support the planning, coordination, and execution of projects related to system upgrades or new implementations.
• Timeline Management: Monitor project timelines and deliverables, providing regular updates to leadership.

7. Continuous Improvement & Innovation

• Process Review: Regularly review system processes and workflows to identify improvement opportunities.
• Best Practices: Implement best practices in data management and system utilization to enhance operational efficiency.

8. Team Collaboration and Leadership

• Team Support: Provide guidance and support to team members working with communicable diseases information systems.
• Mentorship: Mentor junior staff, facilitating their professional development within the scope of the systems.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf
 

1. Systems Thinking

• Long-Term Vision: Analyze challenges and opportunities with a holistic perspective, aligning actions with organizational values and objectives.
• Stakeholder Engagement: Anticipate outcomes and impacts by actively seeking stakeholder perspectives and identifying areas for collaboration.
• Strategic Planning: Develop and implement action plans that reflect both organizational goals and stakeholder interests.

2. Drive for Results

• Accountability: Take responsibility for outcomes and encourage your team to do the same, utilizing various resources to monitor performance standards.
• Commitment to Service: Advocate for initiatives that benefit Albertans, even in the face of initial resistance, ensuring alignment with organizational direction.
• Goal Achievement: Work diligently to meet and exceed established goals.

3. Agility

• Change Management: Identify and manage necessary changes while assessing associated risks, supporting others in exploring alternative approaches.
• Effective Communication: Proactively communicate the impacts of changes, anticipating and addressing the emotional responses of team members.
• Focus on Objectives: Remain steadfast in pursuing goals, making informed decisions, and developing backup plans in uncertain situations.

4. Develop Networks

• Stakeholder Collaboration: Engage a diverse range of stakeholders to gather input and perspectives that inform strategic initiatives.
• Open-Minded Approach: Welcome different viewpoints to enhance long-term strategies and solutions.
• Relationship Building: Maintain and strengthen relationships with stakeholders to facilitate ongoing collaboration.

Qualifications

A related university degree, preferably in Public Health, Computer Science, Health Informatics and Epidemiology, and at minimum 4 years of related public health experience. 

Equivalency: Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education.

Combined related experience and education will be considered as an equivalency on a one for one basis.

The manager must have experience in the following:

• Experience in the development, reviewing, streamlining, and updating of project documents, including vendor integration documents and processes.
• Knowledge of Public Health concepts and guidelines.
• Extensive knowledge of project management approaches; project/program planning, development, administration, and operation.
• Good understanding of contract development and management including the development of Requests for Proposal. 
• Knowledge of organizational leadership and management.
• Knowledge of political/government structures and decision-making processes.

The following will be considered significant assets:

• Master’s degree in public health, epidemiology, computer science or health informatics.
• Experience in communicable disease information systems.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time position working 36.25 hours per week. 

Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.

The final candidates may be required to undergo pre-employment checks (Reference check/Criminal record and/or academic).

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

What we offer:

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits    
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements.
• Leadership and mentorship programs.