Manager, Business Services

Role Responsibilities

Reporting to the Director of Business Services, the Manager, Business Services is responsible for the effective and efficient management of a multi-functional team of program services and administrative staff. This team provides support to the Leasing and Acquisition, Sales and Development units to deliver a variety of business services, including legal assistants, program services, process improvement and other essential administrative functions. This team will lead in reviewing, developing, refining and improving documentation and processes in coordination with internal/external stakeholders.

The primary responsibilities for the Manager, Business Services include, but are not limited to: 

• Oversee the team responsible for assisting in the preparation of leasing documentation, including agreements, approval memos and other associated documents
• Support legal assistants in a range of functions including assisting land agents, dealing with tax authorities for land sale transactions and supporting senior legal analysts
• Manage the recruitment, leadership, coaching, and resourcing to effectively meet service demand of the Financial Operations team
• Lead staff in the documentations and development of business processes to enhance the provision of financial and program information to support reporting and day to day operations
• Monitor lease systems operations and processes to ensure the current and future needs of the branch are met

Please click on this  link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative Problem Solving - Works in open teams to share ideas and process issues
• Drive for Results - Works to remove barriers to outcomes, sticking to principles
• Develop Networks - Creates impactful relationships with the right people and ensures needs of varying groups are represented
• Build Collaborative Environments - Involves a wide group of stakeholders when working on outcomes

Qualifications

Required: 

• Bachelor’s degree in business or a related field plus 4 years of experience in financial/business operations, financial analysis, budgeting, reporting and process reviews
• Demonstrated supervisory experience 
• Professional Accounting designation is a preferred asset. 
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Location: Edmonton, Alberta 
Hours of work: 7.25 hours daily / 36.25 hours per week
Term of Employment: Permanent, Full time 

• Final candidates will be required to undergo a security screening. 
  
  Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
  
  Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs