Manager, Business Intelligence & Analytics

Role Responsibilities

We are seeking a dynamic Manager of Business Intelligence & Analytics to lead our data-driven strategy and innovation initiatives. This role combines leadership in analytics with cutting-edge expertise in Artificial Intelligence (AI) and Machine Learning Operations (MLOps). You will be responsible for building and managing a high-performing team, driving advanced analytics capabilities, and developing and implementing scalable, reliable AI/ML solutions across the organization with a focus on the secure, effective and ethical implementation of AI and ML.

The Manager, reports to the Director, Business Integration and Engagement in Tax and Revenue Administration, and leads transformative AI/ML initiatives in a forward-thinking organization. 
In this role, the Manager, Business Intelligence & Analytics will be responsible for:

• Strategic Leadership: Define and execute the BI & Analytics roadmap aligned with the division’s strategic goals.
• AI & MLOps Enablement: Oversee the design, deployment, and maintenance of AI/ML models in production environments and implement robust MLOps practices for model lifecycle management, monitoring, and governance.
• Data Architecture & Governance: Ensure data quality, security, and compliance across platforms. Oversee all data and reporting governance supporting the design, development and delivery of timely, accurate, comprehensive and transparent data models and dashboards to provide insights into tax and revenue business performance.
• Team Development: Mentor and grow a team of data scientists, analysts, and engineers.
• Stakeholder Engagement: Collaborate with business units to identify opportunities for AI-driven insights and automation. Establish working relationships with internal and external partners, stakeholders, and government agencies to achieve objectives.
• Change Management: Leads communication and change management initiatives to foster the use of new AI/ML and business intelligence tools and information products across the division.
• Technology Innovation: Evaluate emerging tools and frameworks to enhance analytics and AI capabilities.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind.

Creative problem solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

Drive for Results: Sets and accomplishes goals and priorities in order to deliver outcomes consistent with government direction, departmental objectives and public expectation.

Qualifications

A university degree in a related field (e.g., Computer Science, Data Science, Engineering) supplemented by four years related experience in leading AI, MLOps, business intelligence, analytics, and data engineering projects.

Related experience or education may be considered as an equivalency on a one for one basis. 

Additional assets include:

• Proven expertise in AI/ML model development and deployment, including MLOps frameworks (e.g., MLflow, Kubeflow). 
• Strong knowledge of cloud platforms (e.g., Azure, AWS, or GCP) and modern data architectures. 
• Excellent communication and stakeholder management skills.
• Experience with generative AI and advanced machine learning techniques. 
• Familiarity with data visualization tools (e.g., Power BI, Tableau) and big data technologies (e.g., Spark, Databricks). 
• Understanding of ethical AI practices and regulatory compliance.
• Experience leading or managing a team in a data/analytics environment.

A cover letter outlining how your experience relates to the qualifications of this role is required and will be used to assess your communication capabilities.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent position located in Edmonton.

Location: Terrace Building, 9515 107 St NW, Edmonton AB T5K 2C1

Hours of work: 7.25 hours per day / 36.25 hours per week (Monday – Friday)

Candidates will be asked to participate in a written assessment or deliver a presentation showcasing their experience and skills.

Final candidates for this position will be asked to undergo a level 2 security screening.  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.)

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.