Lead Theatre Tech

Role Responsibilities

The Lead Theatre Technician provides technical support for the theatre at the Royal Alberta Museum for the Facility Rentals program. The position is responsible for setting up and operating theatre equipment needed for events. Equipment such as microphones, video recorders, projectors, lighting and sound mixing equipment to be operated by the position for the purpose of various types of events and clients. This position requires the incumbent to meet with clients as needed and assist with all technical needs for a variety of events.  Duties include:

Event Management
•    Operate theatre equipment such as microphones, video recorders, projectors, lighting, and sound mixing systems for various internal and public events.
•    Serve as the on-site representative for the museum and Government of Alberta (GoA) during events, addressing all technical requirements.
•    Troubleshoot and resolve technical issues related to facility rentals, equipment, and client needs, ensuring satisfaction.
•    Maintain event schedules, manage delays, and ensure completion of all technical services including sound checks, rehearsals, and equipment setup prior to event commencement.
•    Ensure technical workspaces—including control booths, stages, backstage areas, hallways, and storage—are clean, organized, and compliant with Occupational Health and Safety (OHS) standards.
•    Coordinate with theatre technicians, museum staff, contractors, and vendors for equipment setup and event execution.
•    Enforce museum policies, safety procedures, rental agreements, and site regulations.
•    Prepare detailed technical setup documentation for all facility rentals.
•    Support scheduling and training theatre technicians.

Customer Service Excellence
•    Communicate professionally in person, via phone, and email.
•    Manage client expectations and resolve issues during rental periods.
•    Maintain professionalism in all interactions.
•    Respond promptly to client requests and concerns.
•    Provide event activity reports to relevant museum staff.
•    Effectively manage large crowds during events.

Administrative Support
•    Maintain event areas in an organized and clutter-free condition.
•    Replenish supplies and monitor event feedback.
•    Attend required training sessions. 

Please click the Link to view a copy of the Job Description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Agility - Ability to work with a wide variety of clients and troubleshoot issues quickly and efficiently.  Always communicates professionally and ensures client has a positive experience.

•    Build Collaborative Environments - Actively listens and shares with coworkers and clients.  Supports Facility Rental team and Museum to achieve excellence.  Trains and assists other staff while ensuring
     communication is clear, positive and concise.

•    Drive for Results - Sets clear goals and ensures team are actively participating in goal setting and prioritizing.  

•    Creative Problem Solving - Offers suggestions and knowledge when assisting with problems.  Actively listens and suggest innovating solutions.

Qualifications

Two-year diploma in in theatre production plus two years related experience; or equivalent as described below. 

Equivalency:

Directly related education or experience considered on the basis of:

•    1 year of education for 1 year of experience. 
•    1 year of experience for 1 year of education.

Knowledge and Experience:
•    Experience with digital sound and projection equipment. 
•    Experience in conducting evaluations on digital equipment that is malfunctioning. 
•    Experience performing minor electrical repairs on theatre equipment. 
•    Client focused approach to customer service. 
•    Knowledgeable in event management industry equipment trends. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is for a wage/part-time position until on or before April 1st, 2026, located in Edmonton. 

Your hours of work will be determined by your supervisor. Please note that you will only be paid for actual hours worked. This position is required to work daytime, evening, weekends and statutory holidays. This operational schedule may change, and this position's schedule would change accordingly. Employees are expected to be available a minimum number of shifts per week.

This competition may be used to fill future vacancies at the same and/or lower classification. Candidates with less qualifications may be considered and remunerated at a lower classification.

Final candidates for this competition will be asked to undergo an academic verification and security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.