Law Library Assistant

Role Responsibilities

Are you a customer-focused professional who enjoys helping people find information and supporting essential public services?

Alberta Law Libraries is seeking a part-time Law Library Assistant to join our Edmonton team. Reporting to the Team Lead, you will provide front-line client service, administrative support, and operational assistance that helps ensure Albertans and legal professionals have access to valuable legal information resources.

As a Law Library Assistant, you will:

Client and Reference Services

• Welcome and assist clients in person, by telephone, and through electronic channels.
• Help clients locate legal information, library resources, court forms, and self-help materials.
• Support users in accessing print and electronic legal resources.
• Assist clients with library equipment, including computers, printers, photocopiers, and scanners.
• Deliver circulation services while maintaining confidentiality when handling sensitive information.
  
  

Business and Financial Support

• Process cash transactions and prepare deposits.
• Maintain accurate records and documentation.
  
  

Library Operations and Collections

• Assist with collection maintenance, shelving, inventory, and circulation activities.
• Maintain pamphlets, booklets, and public legal information resources.
• Assist with the receipt, processing, distribution, and retention of library materials.
• Help maintain an organized, accessible, and welcoming library environment.
  
  

Administrative and Operational Coordination

• Coordinate incoming and outgoing mail and courier services.
• Support records management and administrative processes.
• Liaise with service providers regarding equipment maintenance and operational needs.
• Contribute to branch projects and continuous improvement initiatives.
• Perform other duties as assigned.
  
  

The Job Description is provided for further details on this position. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Creative Problem Solving: Uses sound judgement to respond to client inquiries, identify appropriate legal information resources, and determine when to seek additional guidance.
• Agility: Effectively manages changing priorities, diverse client needs, and a variety of administrative and library support duties in a busy public-facing environment.
• Develop Self and Others: Demonstrates a commitment to continuous learning, adapts to new technologies and processes, and contributes positively to a collaborative team environment.

Qualifications

High School Diploma and a minimum of three (3) years of related experience in a library, administrative support, customer service, information services, or office environment.

Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

Assets and preferences will be considered as follows:

• Experience working in a library, information services, or records management environment.
• Library Technician Diploma or related post-secondary education.
• Experience providing front-line customer service to diverse client groups.
• Experience working with legal information resources, court forms, or public legal information services.
• Experience using library systems, databases, or electronic information resources.
• Experience supporting administrative processes and records management.
• Experience handling cash transactions and maintaining accurate records.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, and Adobe Acrobat).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of Work: Permanent, Part-time role with the weekly work hours of 29, Monday to Friday.

Office location: 1A Sir Winston Churchill Square, Edmonton, AB T5J 0R2

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

 Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP) 
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.