Junior Business Analyst

Role Responsibilities

The Citizen Experience branch is looking for a Junior Business Analyst. Reporting to the Manager, Technical Standards, this position supports branch and divisional priorities through communications support, issues analysis, governance and policy support, reporting, coordination, and operational awareness.

This position works across the branch to build working knowledge of Citizen Experiences’ services, initiatives, operating context, and priorities. The role also supports information gathering, issue tracking, document development, recurring business-cycle materials, and branch processes that contribute to accountability and continuity.

The responsibilities of this role include:

• Developing briefing notes, reports, presentations, and executive correspondence.
• Translating complex technical and operational information into clear, audience-focused content.
• Coordinating stakeholder input to deliver accurate and timely communications materials.
• Monitoring and tracking emerging issues, risks, priorities, and leadership action items.
• Preparing governance, policy, and decision-support documentation for executive review.
• Maintaining issue, status, and reporting trackers to support branch operations and accountability.
• Leveraging AI-enabled tools to streamline research, analysis, drafting, and documentation processes.

To be successful in this position, you will demonstrate:

• Exceptional written communication and content development skills.
• Strong analytical, research, and information synthesis abilities.
• Effective stakeholder engagement and collaborative teamwork.
• Organized, detail-oriented, and proficient in AI-enabled productivity and workflow tools.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 

Qualifications

Requirements:

• A university degree in a related field (e.g., Public Policy, Information Studies, Business, Public Administration, Political Science, Computer Sciences).
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Equivalencies:

• A related two-year diploma and a minimum of two (2) years of related experience; or
• A related one-year certificate and a minimum of three (3) years of related experience; or
• A minimum of four (4) years of related experience in lieu of formal education.

Assets:

• Experience supporting briefing materials, correspondence, reporting products, governance documents, or communications materials.
• Knowledge of government, public sector, policy, digital delivery, or operations environments.
• Familiarity with planning and reporting processes, issues tracking, governance workflows, and executive response activities.
• Proficiency in M365 and related collaboration or document management tools
   

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates may be required to undergo a security screening.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP) .
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.