Information and Issues Advisor

Role Responsibilities

Reporting to the Strategic Issues Manager, the Information and Issues Advisor plays a key role in managing high‑impact information for the ADM, Deputy Minister, and Minister. This role operates in a dynamic environment that requires sound judgment, political acuity, exceptional communication skills, and the ability to distill complex information into clear, actionable insights. You will work closely with senior leaders, program areas, and other executive offices to ensure issues are identified early, responses are coordinated effectively, and divisional work aligns with ministry priorities.

The successful candidate will be responsible for the following key duties:

• Track, review, and coordinate divisional deliverables—including briefings, correspondence, and action requests—to ensure accuracy, consistency, and timeliness.
• Liaise daily with the Deputy Minister’s Office, Minister’s Office, Communications, and other ADM offices to gather information, provide updates, and move requests through to completion.
• Identify emerging issues and trends across the division, advising the ADM and program areas to support timely decision‑making.
• Review, edit, and support preparation of briefings, correspondence, and sensitive materials to ensure they meet departmental standards and reflect government direction.
• Work with program areas to gather information, integrate analysis, and prepare responses to urgent inquiries from the ADM, DM, and Minister.
• Coordinate cross‑division responses by consulting relevant program areas, ensuring clarity, accuracy, and alignment with ministry priorities.
• Manage and support the use of the Action Request Tracking System (ARTS), including assigning, editing, and tracking priority files.
• Build and maintain strong working relationships across divisions and partner ministries to support coordinated planning, issues resolution, and information flow.
• Provide research, analysis, and quality assurance for divisional submissions, ensuring products are succinct, accurate, and strategically aligned.
• Support divisional planning and reporting processes by providing information on cross‑ministry initiatives and ensuring consistent messaging from the ADMO.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking - Demonstrates an understanding of how issues, decisions, and actions connect across the organization, resulting in advice and deliverables that align with broader departmental and government priorities.

Creative Problem Solving - Applies curiosity, analysis, and diverse perspectives to develop practical, innovative solutions that strengthen decision‑making and improve outcomes.

Agility - Adapts effectively to shift priorities, timelines, and contexts to maintain high‑quality work and support responsive decision-making in dynamic environments.

Drive for Results - Advances goals through accountability, collaboration, and a focus on delivering high‑quality products that support informed leadership decisions.

Qualifications

• University degree with Minimum 2 years of related experience.
• Knowledge and experience with Microsoft 365 products.
  
  

Equivalences may be considered: Additional related education considered in lieu of experience on a one-for-one basis.

Assets:

• Experience with the Action Request Tracking System (ARTS).
• Experience working with executive leaders and senior leadership.
• Superior verbal and written communication skills with the ability to write different types of communication like Letters, Memos, Briefing Notes.
• Project management and change management experience.
• Current/Previous Experience working within an ADMO would be a strong asset.
• Sound knowledge and understanding of:
  • Government of Alberta (GoA) structure and processes, including strategic business plans, decision-making processes and practices, related policies, and regulation and legislation.
  • Knowledge of the Access to Information Act (ATIA).
  • Stakeholder Relations Management skills.
  • Strong Political Acumen to deal with incoming priorities.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition is for 2 full-time permanent positions located in Edmonton.

Monday – Friday, 7.25 hours per day / 36.25 hours per week.

Candidates are required to submit a cover letter that outlines their academic qualifications and professional experience, and articulates the reasons for their suitability for the position

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.