Information Resource Project Lead

Role Responsibilities

Reporting to the Manager, Business Integration and Coordination, the Information Resource Project Lead will lead projects to ensure effective planning, implementation, and communication of cross-sector initiatives impacting policies, programs, and systems. This includes collaboration with subject matter experts, coordination of tasks and deliverables, and change management leadership. The successful candidate will use their knowledge of project management and continuous improvement methodologies to ensure success on high priority projects that they oversee. This knowledge takes the shape of guiding Ministry representatives and stakeholders through process improvements and other project initiatives.

This position is also accountable for the coordination and development of accurate, up-to-date resources for Alberta Student Financial Services, including web-based and PDF applications, forms, and schedules for student loan and scholarship programs. It involves collaborating with cross-department teams to ensure students and the public have access to accurate funding information.

This position acts with a high degree of autonomy for problem solving and decision making related to the initiatives they lead.

The Information Resource Project Lead performs the below tasks within the scope of their role:

• Drafting and managing project documentation including project charters, schedules/plans, status reports, communication plans, risk logs, and change management plans.
• Monitoring the status of projects to identify issues and potential pressure points (e.g. approaching milestones, status of deliverables and approvals) and working with project stakeholders to resolve issues.
• Consulting with internal stakeholders to determine, manage, and communicate cross-project dependencies.
• Facilitating workshops, information sessions, and other meetings that meet the needs of stakeholders and support change management activities.
• Coordinating form changes with Technology and Innovation through use of the BERNIE ticketing system.
• Supporting the Manager and Director in achieving the mandate and goals of the team.

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

In this role, you will contribute to our team by demonstrating the following behavioral competencies:

Build Collaborative Environments: Creates environments for project teams and stakeholders to build trust, openly share information and concerns, respect others' viewpoints, supports and maintains conflict resolution and recognize performance and success.

Systems Thinking: Consults with internal stakeholders to determine, manage, and communicate cross project dependencies. Identifies and assesses needs of multiple business units and facilitates the prioritization of competing interests by seeking input from Ministry staff and by developing an understanding of business functions and processes.

Agility: Oversee projects and subcommittees with competing time lines and resource demands, develop options to reduce pressure on units while meeting project objectives and deliverables. Proactively manages changes in project scope, identify issues and risks, and devise contingency plans. Analyses expected changes to identify potential impacts to divisional processes. Develop and support implementation of change management plans including strategies to mitigate identified risks.

Develop Networks: Involves stakeholders in the identification and resolution of issues; promotes and engages in positive conflict resolution. Addresses issues as early as possible to reduce risk of escalation and significant impacts. Sets up processes for ongoing communication with relevant stakeholders. Acknowledges and works with diverse perspectives to achieve outcomes.
 

Creative Problem Solving: Identify issues, define problems, provide analysis and develop strategies to determine the most appropriate approach and practice to use to achieve results. Maintain strong, positive working environment where project staff feel comfortable voicing opinions and ideas and finding creative solutions.

Qualifications

University graduation in Arts, Social Science, Public Administration, Business, Education, or Science or in a related field plus 4 years progressively responsible related experience; or equivalent as described below. 

Equivalency: Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education.

The position requires the following knowledge, experience and technical competencies:

• Experience applying project management approaches and tools.
• Proficiency with Microsoft Office suite (Word, Excel, Visio, PowerPoint, Project).
• Experience as SharePoint site creator, owner, or administrator for tracking project documents.
• Knowledge of applicable student aid programs administered on behalf of the federal and provincial governments, including related policies, criteria, guidelines, processes, and procedures.
• Understanding of project management principles and methods, including the Project Management Body of Knowledge (PMBOK).
• Practical experience with change management tools and best practices.
• Familiarity with process improvement methodologies and tools (e.g., flowcharting, data modeling).
• Strong written and verbal communication skills, including ability to present and articulate complex concepts and write logical, well thought through documents in a clear and concise manner.
• Experience in consultation, mediation, and facilitation, with the ability to engage diverse clients and stakeholders and develop solutions.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent, full-time position, working 36.25 hours per week, Monday to Friday. 

This position is located in Edmonton.

A cover letter is required. Applications without a cover letter will not be considered. 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

The final candidate may undergo pre-employment checks and reference checks. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.