Information Analyst

Role Responsibilities

Reporting to the Information Management (IM) Program Manager, as an Information Analyst, you’ll be on the front line of helping departments solve their toughest information management (IM) challenges. You won’t just be analyzing data or writing reports — you’ll be working directly with clients, understanding their needs, and delivering practical solutions that make a difference in how government does its work.

Every day will look a little different. Some days you’ll help a department team streamline their content management processes with Microsoft 365 tools; other days, you’ll advise on how to reduce IM risks in a new technology project or explore how AI could be applied to improve services. What remains the same is the impact: clients value the support you provide, and you’ll see the results of your work immediately.

The responsibilities of this role include:

• Partner directly with colleagues and clients across departments to understand their IM challenges and deliver practical solutions.
• Use tools like M365, collaboration platforms, and emerging AI solutions to improve business processes and reduce risks.
• Review projects and initiatives to identify IM risks and recommend clear, client-centered strategies.
• Support the rollout of new tools, processes, and best practices that strengthen IM across government.
• Research and test opportunities to apply AI as a practical tool to enhance IM services.
• Ensure solutions align with legislation, policy, and standards while still being effective and easy for clients to adopt.

Why this role matters:

• You make an impact: Clients notice and appreciate the work you do.
• You embrace variety: Every department has unique challenges, so no two days are alike.
• You put technology into action: From M365 to AI, you’ll use modern tools to help people work smarter.
• You are part of the bigger picture: Your work supports government-wide improvements in information management.

To be successful in this role, you will use your understanding of locating and interpreting legislation and policy instruments and available solutions to assist your clients. You will review solutions to ensure they are client-focused, AI-driven, and effective in meeting both the client’s requirements and are compliant with existing policy instruments. This will ensure that GoA clients understand and minimize IM risks and leverage information to its fullest potential, while supporting the enablement of modernized AI processes.

The position functions within the parameters of the GoA IM Program and applicable strategic plans, legislation, regulations, policies, standards, directives, and procedures.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

1. Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
2. Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
3. Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
4. Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
5. Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• A university degree or diploma in Records and Information Management, Library Sciences, or a related field. Equivalencies may be considered.
• Two (2) years of responsible experience with Records and Information Management.
• Minimum intermediate level of proficiency with M365 suite of applications.
• Solid understanding of information technologies and demonstrated ability to quickly adapt to emerging technologies and contribute to the development of new digital solutions.

Equivalencies:

Directly related education or experience considered based on:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets:

• Extensive knowledge of the IM requirements related to the use of SharePoint Online and other collaboration environments and databases.
• Experience working with functional records classification.
• Experience with using Power Apps and Power Automate.
• Experience in the use and application of AI, and the impact to information management.
• Certified Records Manager, Certified Information Professional, or related professional designations.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position   

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: North Petroleum Plaza | 9945 108 St NW, Edmonton, AB T5K 2G6


Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees. 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx.
• Pension plans:
  • Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•  Positive workplace culture and work-life balance.
•  Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.