Individual Support Worker

Role Responsibilities

If you enjoy diversity and appreciate high quality of individual care delivery, this may be the position for you!
 
You will be responsible to assist Individuals with intellectual disabilities, physical disabilities and high complex medical needs to meet their essentials and interests. Working within a variety of home settings (24/7), the position focuses on providing individual-centered supports, using a holistic approach, to achieve optimum levels of personal fulfillment, independence, quality of life and community inclusion.
 
As the successful candidate you will be involved in activities/outings, administering medications, assisting with activities of daily living (personal care, bathing, toileting, grooming, etc.), attending appointments, preparing meals, communication with families/guardians, interactions with community stakeholders, and general housekeeping duties. 

You will respect the individuality of each person served and treat all with dignity. Individual Support Workers demonstrate professionalism, take initiative, communicate effectively and utilize problem solving skills. The role requires manual dexterity and the ability to move and transfer Individuals.

To be successful in this position you must have a strong commitment to work in a team setting; contributing to a positive healthy and respectful work environment. As an Individual Support Worker, you are required to use computers and technologies daily for operations.

Please click on this ISW1 / ISW2 to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Agility: you will need to provide results in a complex, diverse and changing environment.
• Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.
• Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
• Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.
• Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
  Systems Thinking:you will consider the whole system when developing, evaluating and implementing process and technology change.
• Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Individual Support Worker 1:

• High school diploma and six months of experience working in group living, residential care, or related setting.

Individual Support Worker 2:

• High school diploma and one year of experience working in group living, residential care, or related setting.
  
  

Equivalency for both:
Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education
 
Assets (for both):

• Post-secondary education in a related field (e.g. nursing, Health Care Aide)
• Experience working with individuals with disabilities or vulnerable populations.
• Current, up-to-date Canadian First Aid Certification is highly recommended
• Experience with personal care and mobility assistance (e.g. lifts, wheelchairs, transfers)
• Experience administering medications

 
To be successful in this role you will need strong verbal and written communication skills. 

The job requires a high level of physical fitness due to non-ambulatory and fully dependent population being served. Lifting and transferring of children is part of the regular daily duties. The successful candidate(s) must be able to work all shifts including days, afternoons, awake overnights, weekends and called in on short notice.
 
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

• Hours of work are 38.75 hours weekly
• Casual Wage positions to be filled. Location: Edmonton, AB and Calgary, AB
• These positions involve shift work and will require lifting and moving of individuals and equipment.
• The successful candidate(s) must be able to work all shifts including days, afternoons, awake overnights, weekends and called in on short notice if needed.
• This role requires that you have a valid Class 5 Driver's License and access to a reliable vehicle.
• Candidates must be eligible to work in Canada. A current work visa is required.
• Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Prescreening questions will need to be completed as part of your application process for this competition.  As part of the selection process candidates may be invited to a telephone and/or written assessment prior to an interview. Please ensure you provide a current email address in your resume.

 
In order to accurately reflect your related experience/education, in your resume please include dates (including months and years) associated with all education and work experience.
 
For employment: 
Please indicate whether your work experience is casual, part-time or full-time.
Example: CYCW Worker, Jan 2018 - June 2021, Part-time (three 8 hrs. shifts/week).
 
For any Post-Secondary Education: 
Please specify your major and length of program, the educational institution, and the year you graduated. 
Examples:

• Bachelor of Arts, major in Psychology, University of Alberta, 2009
• Rehabilitation Studies Diploma (1 year), Red Deer College, 2017

 
Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.