Human Rights Officer

Role Responsibilities

Are you passionate about justice and equality? Do you thrive in a dynamic and rewarding environment where your work truly makes an impact in the lives of individuals and the communities within our province? If so, we have the career for you as a Human Rights Officer with the Alberta Human Rights Commission.

In your role as a Human Rights Officer, you will respond to confidential human rights and discrimination inquiries from the public. This includes members of groups protected by human rights legislation, employers, service providers, landlords, unions, and others. You will provide information on the Alberta Human Rights Act, explain human rights principles such as the duty to accommodate, assist inquirers in understanding the Commission’s complaint process, and make referrals to other organizations.

You will manage a caseload where you will assess complaint forms to determine if they meet the requirements of the Act and the Commission’s Bylaws, review responses to complaints, and make triage decisions. You will also provide conciliation services to resolve accepted complaints and/or perform administrative investigations where you gather and analyze relevant information and documents from parties to complaints. You will interpret and apply legislation, caselaw, legal principles, and policy.

We know you are up for the task because you have exceptional analytical and fact-finding skills, sound judgment, excellent communication (verbal and written) skills, and strong interpersonal and relationship building skills.

Consider joining the team and making the impact that you have been looking for!

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Agility - You can actively seek out new opportunities and find alternative approaches in unclear or complex situations. You can also support others in recognizing, assessing, and applying different strategies.
• Drive for Results - You can set clear goals, prioritize tasks, and stay focused on achieving them. You can follow through on responsibilities and consistently report progress toward objectives.
• Build Collaborative Environments - You can foster collaboration and positive relationships, even in challenging situations. You can promote diversity and create a sense of commitment across teams to reach shared goals.
• Systems Thinking - You can identify several analytical techniques and sources of knowledge to break apart complex problems.
• Creative Problem Solving - Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:
 

• University degree in a related field (e.g. law, social sciences, etc.) 
• Four (4) years related experience such as in administrative investigations, conciliations, mediations, legal work, caseload management, and/or working in similar government program service delivery.

Equivalencies: Directly related education or experience considered based on 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Our ideal candidate will have the following assets:
 

• Experience interpreting and applying legislation and caselaw to unique situations.
• Experience with the Alberta Human Rights Act or human rights principles.
• Experience, including lived or working experience, with diverse communities, such as people with mental or physical disabilities, racialized communities, Indigenous people, 2SLGBTQ+ communities, people with lower socio-economic status, and other marginalized groups.

In your cover letter, please briefly summarize:
 

• How your experience and education relate to this role, and
• Reasons for interest in the position

Applications without a cover letter will not be considered.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work: 36.25 hours per week, Monday to Friday.

Location: Edmonton and/or Calgary, Alberta. This role is not available for full time, remote work.

This opportunity is for three (3), full time, temporary roles for up to four (4) years.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.