Engagement and Operations Coordinator

Role Responsibilities

Reporting to the Manager, Engagement and Operations, in the Strategic Integration and Operations (SIO) Division's Operations and Administration Branch (OPA), the Engagement and Operations Coordinator (Coordinator) supports the Manager in working with all of the areas of the ministry to coordinate internal/external engagement; support projects associated with strategic priorities; and enhance Infrastructure's corporate culture by promoting a positive employee experience.

The Coordinator uses critical thinking and creative problem solving skills to support the department's goals, ensuring alignment with broader government objectives, and that the ministry's business interests are represented. The Coordinator provides technology support, coordination and project facilitation services on divisional and corporate initiatives, including secretariat support for both internal/external committees, divisional administrative and reporting processes, and other special projects including the hosting of quarterly new staff orientation sessions. The Coordinator will work with a range of internal stakeholders through new and established processes to obtain information, gather support for key initiatives, and complete critical engagement and operations tasks for the division and the department.

Key responsibilities for the Engagement and Operations Coordinator include but are not limited to: 

• Providing project management, coordination and secretariat support to internal and external stakeholder engagement initiatives.
• Providing secretariat support for the Executive Directors Council.
• Leading and supporting department-wide new staff orientation initiatives that contribute to strategic employee development and talent mobilization initiatives.
• Developing and maintaining strong working relationships with other branches and divisions to ensure the successful and effective delivery of team initiatives.
• Providing surge capacity and support to the Manager on cross-divisional and cross-departmental corporate initiatives and projects.
• Provide technology support to support online initiatives. 

The successful candidate will have:

• Excellent interpersonal skills with the ability to build relationships with a mix of internal and external stakeholders.
• High degree of political acumen.
• Strong written and verbal communication skills.
• Group facilitation and/or public speaking experience.
• Excellent project management, organizational and time management skills.
• Ability to work within short turnaround periods.
• Proven ability to facilitate online engagement initiatives such as meetings, town halls, roundtables etc.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: Considers inter-relationships and emerging trends to attain goals.
• Build Collaborative Environments: Facilitates open communication and leverages team skill.
• Agility: Works in a changing environment and takes initiative to change.
• Drive for Results: Works to exceed goals and partner with others to achieve objectives.

Qualifications

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Required:

• Bachelor’s Degree in Arts, Business, Public Administration or related discipline.
• Two years of directly related experience. 

Equivalency: Related experience or education (e.g., related diploma) may be considered as an equivalency on a one-for-one basis.

Assets:

• Experience with ARTS/Microsoft Suite of Products (Teams, Lists, PowerPoint etc)/Sharepoint Online.
• Experience writing government materials (emails, memos, letters, briefing notes etc).
• Project/event management.

Notes

This position is a Permanent, Full Time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).

Applicants are required to provide a cover letter and resume summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.