Emergency Health Services (EHS) Specialist

Role Responsibilities

Key Responsibilities:

The Emergency Health Services (EHS) Specialist serve as a key member of the Emergency Health Services (EHS) Branch by implementing policies, enforcing regulatory standards, conducting compliance monitoring, and providing subject matter expertise to support safe, effective, and innovative emergency health services across Alberta.
•    Conduct licensing inspections, compliance monitoring, and regulatory reviews of ambulance operators, vehicles, stations, equipment, and related services to ensure compliance with the Emergency Health Services Act, regulations, and standards.
•    Provide expert advice and interpretation of legislation, policies, standards, and operational requirements to internal and external stakeholders, including ambulance operators, practitioners, municipalities, educational institutions, and government partners.
•    Research, evaluate, and recommend innovative emergency health services practices, technologies, vehicle standards, equipment, and service delivery models to support continuous improvement and public safety.
•    Develop, review, and support the implementation of legislation, regulations, policies, standards, codes, and operational guidelines related to emergency health services.
•    Manage and maintain licensing records, compliance documentation, operator files, ambulance vehicle information, and related databases to support regulatory oversight and program accountability.
•    Monitor ambulance service delivery and operational performance, providing recommendations to leadership on governance, compliance, fleet management, procurement, and service improvements.
•    Act as a representative of the Ministry on committees, working groups, stakeholder consultations, and special initiatives related to emergency health services and emergency management.
•    Conduct jurisdictional scans, literature reviews, policy analysis, and research activities to support evidence-based decision making and strategic planning.
•    Investigate and address public inquiries, complaints, compliance concerns, and matters affecting patient, practitioner, and public safety.
•    Build and maintain collaborative relationships with ambulance operators, manufacturers, healthcare partners, educational institutions, professional organizations, Indigenous communities, municipalities, and other stakeholders.
•    Prepare briefing notes, reports, correspondence, presentations, and recommendations for senior leadership, government officials, and external stakeholders.
•    Lead or support provincial projects and initiatives aimed at enhancing emergency health services, regulatory compliance, operational effectiveness, and service quality across Alberta.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

•    Agility: Adapts quickly to changing priorities, emerging regulations, stakeholder needs, and complex issues in a dynamic emergency health services environment.
•    Develop Networks: Builds and maintains effective relationships with internal and external stakeholders to support collaboration, compliance, and continuous improvement in emergency health services.
•    Creative Problem Solving: Identifies practical, innovative solutions to complex regulatory, operational, and service delivery challenges using sound judgment and evidence-based approaches.
•    Systems Thinking: Understands how legislation, policy, operations, stakeholders, and service delivery interact across the emergency health services system to support informed decision-making and sustainable outcomes.

Qualifications

Education and Experience:
University Degree in a related field EMS, Public Safety, Medical, Reg. Health Provider, plus four (4) years related experience.

Equivalency: Diploma related to the position assignment and six (6) years of related experience.  Must be a regulated member an applicable college as specified in the Health Professions Act. Master’s degree related to the position assignment and three (3) years of related experience.

Primary Care Paramedic applicants must have completed a diploma-level credential or higher in a related field before applying to meet the minimum qualifications for this position.

Required: 
* Valid class 5 Alberta Driver’s license (provincial travel is required).
*Registered paramedic with the Alberta College of Paramedics OR current registration in good standing with an Alberta professional college.

Preference will be given to the following individuals:
•    Registered paramedic with the Alberta College of Paramedics
•    3 - 5 years of progressively more complex management and leadership responsibilities.
•    Working knowledge of inspections, investigations, compliance and monitoring to legislation.
•    Certified journeyperson in the mechanic or heavy equipment technician trades
•    Diverse clinical experience as a regulated healthcare provider.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of Work
•    7.25 Daily Hours
•    36.25 Weekly Hours
•    8:15AM to 4:30PM (Monday to Friday)

This position requires provincial travel with primary offices located in Edmonton and Calgary.

A written assessment may be used as part of the screening/selection process.

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what we have to offer:
•    Working for the Alberta Public Service 
•    Public Service Pension Plan (PSPP) 
•    Alberta Public Service Benefit Information
•    Professional learning and development
•    Research Alberta Public Service Careers tool 
•    Positive workplace culture and work-life balance.