Divisional Coordinator and Issues Manager

Role Responsibilities

Reporting directly to the Assistant Deputy Minister (ADM) of Strategic Policy and Performance, the Divisional Coordination and Issues Manager plays a key leadership role within the Division. You will work closely with senior Division staff, the Senior Assistant Deputy Minister’s office, and the offices of the Deputy Minister and Minister to identify, anticipate, and manage strategically significant issues. This position is instrumental in ensuring that the Division is well-positioned to meet its operational and policy objectives.

The job responsibilities include:
1. Strategic Oversight: Issues and Relationship Management

• Act as the central liaison between the ADM’s Office, the Senior ADM’s Office, the Deputy Minister, the Minister’s Office, and other key stakeholders across the Ministry and government.
• Monitor and assess emerging issues; identify those requiring ADM attention and provide strategic recommendations.
• Build and maintain strategic networks and facilitate collaboration across divisions.
• Lead and resolve urgent, sensitive, and cross-divisional matters efficiently—often independently.
• Represent the ADM at meetings and events, providing analysis and reporting back on critical outcomes.

2. Divisional Planning & Leadership Support

• Contribute to strategic planning and decision-making as a key member of the Division's leadership team.
• Support and guide cross-divisional initiatives and special projects aligned with Ministry goals.
• Accompany and advise the ADM at meetings, providing summaries, recommendations, and briefings.
• Prepare strategic documents including backgrounders, presentations, and speaking notes.

3. Executive Communication & Information Flow

• Lead the coordination of briefing materials for senior-level meetings, including Executive Team and Ministerial reviews.
• Maintain strong communication and coordination with the Ministry’s Issues Management team.
• Ensure senior leaders are informed on relevant matters, support ADM decision-making with well-researched insights.
• Provide direction and oversight to divisional staff responding to Executive inquiries.

4. Operational Excellence: ADM Office Management

• Oversee day-to-day operations and workflow of the ADM’s Office.
• Keep the ADM apprised of divisional progress, initiatives, and emerging issues.
• Ensure administrative and operational practices align with Ministry standards and evolving priorities.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative Problem Solving: Collaborate openly and bring together the right people to work through challenges and encourage creative input from all team members. By using diverse problem-solving techniques, break down complex issues and drive innovation through new and improved ways of doing things.
• Develop Networks: Ability to interact positively, build relationships and work effectively with others. Expands network with various stakeholders, maintaining relationships and getting to know key parties.
• Build Collaborative Environments: Demonstrates the ability to go above and beyond building strong relationships with key stakeholders from property managers to infrastructure contacts. Can form relationships of trust with site contacts and have open conversation about requests, needs, plans, projects, and initiatives. Builds a bridge between Infrastructure and site contacts encouraging collaboration while still respecting decision-making boundaries.
• Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals. Ability to communicate change to others in a tactful fashion and provide supports for change management. Takes action to identify alternatives, backup plans and ensure that related responsibilities are attended to, even in their own absence.
• Drive for Results: Sets and accomplishes goals and priorities. Factors in the complexity of issues, and strategically aligns decisions and plans based on values, outcomes, and broader organizational needs.

Qualifications

Minimum Recruitment Standards
University graduation in public administration and arts, supplemented by four years related experience.

Equivalency: Directly related education or experience considered on the basis of: 
1 year of education for 1 year of experience; or 
1 year of experience for 1 year of education.

The following experience is required:

• Proven experience in the public sector, preferably within health care or government ministries.
• Strong understanding of departmental and divisional mandates, strategic priorities, and organizational structure, including legislation, policy, and planning processes.
• Demonstrated ability to manage and analyze large volumes of complex information to support sound decision-making.
• Familiarity with government correspondence standards, fiscal planning cycles, and quality assurance principles.
• Knowledge of operational and business planning processes to drive innovation, efficiency, and alignment with strategic goals.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time position working 36.25 hours per week.

If a security screening is required:

• Final candidates will be required to undergo a security screening.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

A cover letter outlining how your experience relates to the qualifications of this role is required.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits    
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Leadership and mentorship programs