Director, Supplementary Benefits

Role Responsibilities

Reporting to the Executive Director of the Divisional Services Branch, this position is responsible for leadership and direction of the provincially delivered program to ensure that the mandate of the branch is fulfilled in alignment with the business goals of the branch and the department. This involves development, design, monitoring, maintenance and support of the existing programs and the design and implementation of any new initiatives associated with the program. The position's activities impact Albertans, staff within Alberta Health Services, Alberta Blue Cross, AISH regional offices, more than 1000 private vendors, 3000 authorizers and inter-governmental and provincial agencies.

You will be responsible to finding ways to modernize the AADL program, make recommendations to streamline and automate AADL functions, and to determine the most effective, efficient, and cost-effective way for the AADL program to operate in the current economic climate.

You will also provide leadership and direction to a management team comprising six benefit line managers who in turn provide specialized knowledge and assistance to Albertans, the Division, Ministry and Alberta Health Services. With a staff complement of approximately twenty full time employees, you will serve an expanding external clientele. Currently, approximately 110,000 clients across the lifespan are served annually through the AADL.

In this position, you will work closely with the management team to achieve the following key results:

• Develop program priorities, allocate appropriate resources (staffing, budget, equipment, etc) and represent the programs and Division with stakeholders as required to optimize effectiveness and efficiency.
• Develop program budgets that improve the accessibility, effectiveness and quality of services provided through the program. Provide the Executive Director and the Assistant deputy minister with reliable trending information and forecasting data that give confidence to the sustainability and future planning of the program.
• Achieve business plan objectives and evaluation of service delivery, policy and program effectiveness to ensure program services are provided in a manner that meets the needs of clients and are sustainable. The Director makes decisions on issues and situations not addressed in policy or are of a highly sensitive nature.
• Ensure that all program services are provided in accordance with the Public Health Act.
• Initiate quality improvement initiatives to reflect the changing clinical and technical research, best practices and emerging issues to better align services within the community health system and across government, ministries such as Assisted Living and Social Services, Assisted Living Alberta, and Education.
• Provide advice to the Executive Director and the Assistant deputy minister, regional offices, vendors and stakeholders on current research, emerging issues and trends that may affect costing and service delivery.
• Develop and maintain partnerships with service providers in the delivery of the various programs.

If you are ready to bring bold ideas, strategic thinking and subject matter expertise to the Pharmaceutical and Supplementary benefit division, this opportunity is for you. Please apply today, we would love to meet you. 

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

 https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf 

• Systems Thinking: Integrates broader context into planning; plans for how current situation is affected by broader trends, integrates issues, political environment and risks when considering possible actions; Supports organization vision and goals through strategy; addresses behaviours that challenge progress.
• Creative Problem Solving: Works in open teams to share ideas and process issues, uses wide range of techniques to break down problems and allows others to think creatively and voice ideas; brings the right people together to solve issues and Identifies new solutions for the organization.
• Agility: Proactively incorporates change into processes and creates opportunities for improvement; Is aware of and adapts to changing priorities; remains objective under pressure and supports others to manage their emotions; proactively explains impact of change on roles, and integrates change in existing work.
• Develop networks: Makes working with a wide range of parties an imperative:creates impactful relationships with the right people and ensures needs of varying groups are represented; goes beyond to meet stakeholder needs and ensures all needs are heard and understood.
• Drive for results: Works to remove barriers to outcomes, sticking to principles, forecasts and proactively addresses project challenges. Removes barriers to collaboration and achievement of outcomes. Upholds principles and confronts problems directly, considers complex factors and aligns solutions with broader organization mission.

Qualifications

Bachelor’s degree in health administration, public health or related field and Seven years of related experience. 

Related 11 years of combined experience and/or education may be considered as an equivalency on a one for one basis.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Assets:

• Professional certification/ membership in a health discipline is an asset.
• Extensive related senior management experience with demonstrated strengths in leadership experience and solid understanding of political implications of course of action.
• Experience developing, implementing and monitoring achievement of business plans and Ministry goals.
• Planning skills to contribute to business planning and implement objectives and directions
• Building effective relationships and work teams with internal and external stakeholders
• Excellent verbal and written communication skills, presentation and facilitation skills
• Excellent interpersonal skills with an emphasis on communication and teamwork, conflict resolution skills
• Excellent analytical and strategic thinking
• Budget management skills, forecasting and demand for services
• Strong problem-solving ability
• Ability to communicate effectively with multiple stakeholders in politically sensitive areas
• Project management skills and experience directing several diverse projects simultaneously.

Knowledge required:

• In-depth knowledge of relevant policy and legislation determining the scope of the program, rehabilitative and community- b a s e d care, assistive devices and medical equipment.
• A working knowledge of health-related best practices for specific program benefits.
• A well developed and broad knowledge of provincial, national and international trends in the care of persons with disabilities and frail elderly in the community.
• Knowledge of related government programs, both provincially and federally, and community programs and stakeholders.
• Broad understanding of government objectives, goals and strategies.
• Extensive knowledge of pol icy development and planning processes.
• Good understanding of change management concepts.
• Working knowledge and experience in contract development and management.
• Knowledge of the Public Health Act, Health Information Act, Freedom of information and Protection of Privacy Act.
• Advanced knowledge of management theory and practices, organizational behaviors, human resource policies including the Master Agreement, budget and forecast procedures.

A cover letter outlining how your experience relates to the qualifications of this role is required.

Notes

This competition will be used to staff ONE (1) Full time Permanent position.

Hours of Work
7.25 hours daily/ 36.25 hours weekly, Monday to Friday.

Location
ATB Place North, 10025 Jasper Avenue, Edmonton, Alberta. This position requires working from the office with an option to qualify for a hybrid work arrangement (in accordance with GOA policy).

Other information: 

• This position maybe used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.
• Top candidates may be required to undergo security screening

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension plans: Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
• Leadership and mentorship programs.