Director, Resolution - Police Review Commission

Role Responsibilities

Reporting to the Executive Director of Case Management and Resolution, the Director, Resolution, will oversee two teams in Edmonton and Calgary and provides strategic leadership in designing and establishing the resolution unit.
 
Key Responsibilities

• Gathering information and resolving complaints in a manner that focuses on restoration wherever practicable.
• Advance the PRC's mandate through expert operational advice and execution of strategic and operational plans.
• Overseeing the creation of resolution protocols and alternative dispute resolution processes (e.g., mediation, healing circles) to restore communities and promote public confidence in the PRC and policing in Alberta.
• Engaging with municipalities, Indigenous communities and organizations, and community groups to understand concerns, foster trust, and support resolution strategies that reflect public expectations.
• Working with externally contracted alternative dispute resolution services, ensuring activities align with PRC policies and legislation.
• Providing strategic leadership in management and staff recruitment, onboarding, and professional development to support the long-term operations of the PRC.
• Collaborating closely with teams across the PRC, to develop a structured, legally sound, and sustainable resolution model that prioritizes early and alternative dispute resolution while maintaining fairness, accountability, and transparency.

As a key member of the PRC's leadership team, the director provides strategic advice to executive leadership, influencing policy changes and procedural enhancements to support public confidence in the PRC.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Develop Networks: Actively build and nurture collaborative relationships with key stakeholders to foster trust, ensure open communication, and promote transparency, accountability, and fairness in police oversight.
• Develop Self and Others: Foster a culture of continuous learning by encouraging team members to share insights and lessons from cases. Support staff in attending courses, obtaining certifications, and promote professional growth.
• Drive for Results: Uses data to proactively identify existing or future challenges with the PRC's resolution program. Addresses operational and project challenges by communicating vision to staff, managing change and upholding principles while confronting problems directly.
• Systems Thinking: Integrates perspectives from diverse stakeholders such as complainants, police officers, Indigenous communities, and organizations representing vulnerable or marginalized groups into the PRC's resolution program.

Qualifications

A university graduation (4 years) in a field related to the position assignment, supplemented by seven (7) years progressively responsible experience. Related experience or education may be considered as an equivalency on a one for one basis.

Required:

•    Experience leading alternate dispute resolution processes with a focus on neutrality, inclusivity, and clear communication. 
•    Significant experience working within the public sector providing program oversight and applying administrative decision-making processes.
•    Experience developing successful working relationships across a wide array of stakeholders.

Assets:

•    Knowledge of the law enforcement agency, police service, or regulatory oversight body, with a strong understanding of police service structure, operations, and culture. 
•    Strong understanding of the Police Act and regulations, policing policies and procedures, and related provincial and federal legislation, along with a demonstrated understanding of police duties and responsibilities. 
•    In-depth understanding of trauma-informed, culturally competent, and equity-based practices in conflict resolution.
•    Cultural competencies for working with Indigenous and diverse communities.

Please ensure your cover letter clearly highlights how your experience is aligned with the requirements and noted assets for the role.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This position works 36.25 hours a week, Monday to Friday, from 8:15am to 4:30pm.

A class 5 driver's license is required as this role includes travel across Alberta.

Final candidates will be required to undergo enhanced security screening (fingerprints).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Other Application Information:

•    A cover letter is required with your application, outlining how your education and experience aligns with the role.
•    Final candidates may be required to undergo a written test demonstrating writing skills and abilities pre or post interviews  .  
•    Please indicate employment duration for all roles listed on your resume and whether you worked part-time or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
•    This position may require final candidates to undergo a security clearance.
•    Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•    Leadership and mentorship programs.