Director, Quality Planning & Performance

Role Responsibilities

Are you a visionary leader with a passion for shaping the future of health care in Alberta? The Acute Care Division is seeking a dynamic and experienced professional to take on the role of Director, Quality Planning and Performance. This is a unique opportunity to make a lasting impact on Alberta’s acute care system through strategic leadership, collaborative innovation, and data-informed decision-making.

The Acute Care Division leads the planning and continuous enhancement of quality acute care services in Alberta. As Director, you will help guide the province in achieving improved access, better outcomes, and a more integrated health system.

Key Responsibilities:

• Provide strategic leadership and policy direction for quality planning and performance across Alberta’s acute care and Emergency Health Services (EHS) systems.
• Develop and recommend forward-thinking strategies, policies, and legislative frameworks aligned with ministry and government priorities.
• Lead provincial acute care planning efforts, including setting evidence-based standards, performance measurement, and public reporting (e.g., ED, EMS, and surgical wait times).
• Foster alignment and integration of policies and strategies across the division, ministry, and key partners including Alberta Health Services, Covenant Health, HQCA, AMA, and professional colleges.
• Coordinate and oversee the development and implementation of initiatives to improve patient safety, reduce care variability, and optimize system resources.
• Lead issue management processes to ensure proactive, timely, and comprehensive responses.
• Represent the ministry on cross-ministry and cross-jurisdictional committees, contributing strategic insight and collaboration.
• Engage in stakeholder and relationship management, sustaining networks with internal and external partners to drive health system priorities.
• Collaborate with other divisions and health system partners to align quality, standards, and planning efforts across the continuum of care.
• Support service planning and integrate quality frameworks into new models of care and legislative reviews.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

• Systems Thinking -The ability to understand and navigate the complexity of Alberta’s health system, recognizing the interdependence between policy, planning, performance, and service delivery. This includes anticipating how decisions impact not only Acute Care and Emergency Health Services, but also stakeholders across ministries, service providers, and the broader health ecosystem.
• Develop Networks - Building, maintaining, and leveraging relationships across a diverse array of internal and external stakeholders to advance the ministry’s acute care and EHS priorities. Effective networking supports collaboration, trust, and shared accountability across sectors.
• Agility - The ability to adapt to shifting priorities, emerging health system challenges, and evolving government direction. Demonstrating resilience, innovation, and flexibility in leading through change while maintaining focus on strategic outcomes.

Qualifications

Education and Experience:
University graduation in a field related to the position assignment (Public Administration or Healthcare Administration), supplemented by six (6) years progressively responsible experience in Acute Care. Related experience or education may be considered as an equivalency on a one for one basis.

Experience:

• Senior-level leadership experience in health system planning, performance measurement, or quality improvement.
• Proven experience in policy development, legislative frameworks, or strategic health system transformation.
• Experience working with large, complex, multi-stakeholder organizations, preferably in health care (e.g., Alberta Health Services, regulatory bodies, or government ministries).
• Experience in issues management, intergovernmental relations, and collaborative decision-making at the executive level.

Asset:

• Experience working in an acute care setting in a clinical or administrative capacity.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time Permanent position working 36.25 hours per week. 

Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.

The final candidates may be required to undergo pre-employment checks (Reference check/Criminal Record Check and/or Academic).

A written assessment may be used as part of the screening/selection process.

A cover letter outlining how your experience relates to the qualifications outlined in this job ad is required. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits 
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs