Director, Programs

Role Responsibilities

Are you a collaborative and visionary leader who thrives on building strong teams, driving innovation, and delivering results? Join us and help shape the future of program excellence.

Reporting to the Centre Director, the Director, Programs provides strategic leadership, oversight, and direction for the development, delivery, and continuous improvement of case management, release planning, programs and services. The role collaborates closely with senior leadership, internal partners, and external stakeholders to ensure case management, release planning and programs are effective, responsive, and aligned with organizational priorities, policy requirements, and best practices. The Director leads a diverse team, drives innovation and operational excellence, and fosters partnerships that support positive outcomes for clients and communities.

Key Responsibilities:

Provide strategic leadership and oversight for the planning, delivery, evaluation, and continuous improvement of programs and services.

Provide strategic leadership and oversight for ensuring case management, release planning and program referrals are occurring through established best practices.

Lead, coach, and develop a multidisciplinary team, fostering a culture of collaboration, accountability, inclusion, and continuous learning.

Build and maintain strong relationships with internal and external stakeholders to support program effectiveness and organizational goals.

Provide expert advice and recommendations to senior leadership on program development, policy implementation, emerging issues, risks, and opportunities.

Drive operational excellence by monitoring program performance, identifying improvements, and implementing innovative solutions.

Ensure programs and services comply with applicable legislation, policies, standards, and best practices.

Represent the organization on committees, working groups, and stakeholder forums, promoting collaboration and strategic partnerships.

To be successful in this role, you must possess strong leadership skills acquired through leading large, complex teams with a specific focus in case management and programming in a correctional, law enforcement or social services environment. You must be motivated to play an active role in the management of the largest remand facility in Canada. Effective networking skills are essential as this position is required to interact daily and maintain positive relationships with law enforcement agencies, other correctional and remand centers, the judiciary, lawyers, service providers and other ministry agents. You must have excellent communication skills, both written and verbal, and must be able to adjust your communication to suit a variety of audiences.  Interpersonal skills, decision making skills and problem-solving abilities are critical. The ability to promote staff engagement and lead staff effectively will ensure your success in this role.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Develop Networks - Builds and maintains strong, collaborative relationships with internal and external stakeholders to achieve shared goals and improve program outcomes.

Systems Thinking - Understands the broader organizational and stakeholder environment and considers impacts, risks, and opportunities when making decisions.

Drive for Results - Sets clear priorities, makes sound decisions, and ensures programs and services deliver measurable outcomes and continuous improvement.

Creative Problem Solving - Identifies innovative solutions to complex challenges and adapts strategies to meet evolving business and stakeholder needs.

Develop Self and Others - Creates a culture of learning, inclusion, and accountability through coaching, mentoring, and empowering team members.

Agility - Leads effectively through change, demonstrates resilience, and adapts to evolving priorities in a dynamic environment. 

Qualifications

Required: 
University graduation in a related field (Criminology, Criminal Justice , Public Administration Law Enforcement, Justice Studies, etc.)
Six years of progressively responsible experience (Deputy Director, Assistant Deputy Director, Director, Senior Manager)

Equivalencies:
Related experience or education may be considered as an equivalency on a one for one basis.

The successful candidate will be progressively responsible in program management, operations, service delivery, or a related field. Experience leading diverse teams, managing stakeholder relationships, and providing strategic advice in a complex environment is essential. Experience with policy development, change management, and continuous improvement initiatives will be considered an asset

Preference will be given to candidates with direct experience managing case management, release planning and programming units within a correctional environment.

Post-secondary education and/or continued professional development in leadership, management, human resources, change management will be considered an asset.

Minimum recruitment standards outline the minimum education and experience required for appointments to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition will be used to fill one, full-time permanent position at the Edmonton Remand Centre.

Hours of work: Monday to Friday, 36.25 hours per week.

Work location: Edmonton Remand Centre, 127 Street NW, Edmonton, AB.

Final candidates will be required to undergo a security screening including a fingerprint-based criminal record check and vulnerable sector check.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service 
• Management Employees Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance