Director, Examinations & Licensing

Role Responsibilities

Are you a strategic leader with a passion for public safety and operational excellence? Join the Government of Alberta as the Director, Examinations and Licensing—a pivotal role responsible for shaping how driver testing and licensing services are delivered across the province. This is your opportunity to influence transportation policy, manage complex stakeholder relationships, and lead programs that directly impact the safety and efficiency of Alberta’s roadways.

Reporting to the Executive Director, Driver, Carrier and Vehicle Services, the Director, Examinations and Licensing leads the development and delivery of Alberta’s driver training, examination and licensing programs. With a focus on Classes 1 through 6, the role oversees training, policy development, performance standards, and quality assurance for both government-employed and vendor examiners. The Director ensures licensing processes and examination services meet the evolving needs of Albertans while aligning with legislation, strategic goals, and public safety mandates.

Your key responsibilities include:

• Leading the design, delivery, and continuous improvement of training, testing, and re-testing programs across all driver licence classes.
• Overseeing policy and program development to ensure examination standards reflect legislation, industry needs, and operational realities.
• Managing complex stakeholder relationships and leading collaboration with government ministries, vendors, and industry organizations (e.g., AMA, AADE).
• Directing licensing processes for drivers , driver examiners, driving instructors and schools, including quality assurance reviews, performance measures, and program compliance.
• Advising senior leadership on legislative, policy, and operational matters, and contributing to strategic initiatives that shape Alberta's transportation system.
• Administering contracts for vendor-led examination services and ensuring service delivery standards are met across all regions.

What you’ll bring to the role:

• Strategic relationship-building to effectively engage diverse stakeholders and foster collaboration across ministries and industry partners.
• Analytical and systems thinking to anticipate impacts, assess risk, and align programs with broader transportation goals.
• Adaptability and decision-making to navigate evolving policy environments and address emerging challenges with confidence.
• Operational leadership to guide complex programs, manage change, and drive service excellence under pressure.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.  

• Systems Thinking: Sees the broader picture to inform effective planning and policy. The Director integrates cross-ministry initiatives and evolving regulatory trends into long-term examination strategies.
• Agility: Responds effectively to changing conditions and stakeholder needs. This includes adapting to legislative updates or shifting transportation demands while maintaining program stability.
• Develop Networks: Builds collaborative relationships with internal and external stakeholders. The Director champions transparent dialogue with industry partners and registry agents to enhance service delivery.
• Creative Problem Solving: Generates and implements innovative solutions to unique challenges. Whether navigating vendor performance concerns or evolving public expectations, the Director leads adaptive, forward-thinking responses.  

Qualifications

Required:

• A related university degree (e.g., Business Administration, Public Administration, etc.), and a minimum of seven (7) years of related experience. Equivalencies may be considered. 
• Extensive experience in program management and policy development.

Preferred:

• Strong knowledge of Alberta’s legislative and regulatory framework for driver licensing and transportation (e.g., Traffic Safety Act).
• Experience leading teams and overseeing large-scale service delivery programs.
• Demonstrated experience managing procurement processes and vendor contracts.

Equivalencies are:

• A related two-year diploma and a minimum of nine (9) years of related experience; a related one-year certificate and a minimum of ten (10) years of related experience; or a minimum of eleven (11) years of related experience in lieu of formal education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Additional Position Details:

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm). 
• Location: Twin Atria Building, 4999 98 Ave, Edmonton, AB T6B 2X3

Recruitment Process:

• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca. 
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and a modified work schedule agreement.
• Leadership and mentorship programs.