Director, Enterprise Reporting and Business Operations

Role Responsibilities

Lead the reporting, planning, and business operations that help shape Alberta’s enterprise technology landscape. In this strategic leadership role, you will provide insight, governance, and operational excellence that enable informed decision-making and successful delivery of government-wide IMT priorities.

You Will Be Responsible For:

• Leading enterprise IT performance reporting, governance reviews, audits, and service delivery oversight to support informed technology investment decisions.
• Providing strategic analysis, advice, briefings, and recommendations to senior leaders on operational, financial, and organizational priorities.
• Overseeing divisional business operations, including business planning, budgeting, forecasting, contract management, and business continuity activities.
• Directing the development and delivery of reporting, analysis, and performance measurement to improve visibility and accountability across IMT initiatives.
• Building and maintaining strong relationships with leaders across the division, department, and partner ministries to advance shared objectives.
• Leading, mentoring, and developing high-performing teams while fostering a collaborative, innovative, and agile workplace culture.
• Managing risks, operational priorities, and organizational change to ensure divisional objectives are achieved effectively and efficiently.
• Supporting executive leadership by acting on behalf of the Executive Director as required and contributing to strategic branch and divisional priorities.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 

Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration. 

Develop Networks: Leverages relationships to build input and perspective. Looks broadly to engage stakeholders. Open to perspectives towards long-term goals. Actively seeks input into change initiatives. Maintains stakeholder relationships.

Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Encourages broad thinking on projects and works to eliminate barriers to progress. Facilitates communication and collaboration. Anticipates and reduces conflict at the outset. Credits others and gets talent recognized. Promotes collaboration and commitment.

Drive for Results: Takes and delegates responsibility for outcomes. Uses variety of resources to monitor own performance standards. Acknowledges even indirect responsibility. Commits to what is good for Albertans even if not immediately accepted. Reaches goals consistent with APS direction.

Qualifications

Required: University degree in Business or related, PLUS 7 years related experience or equivalent as described.

Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.

For Example: 
Related 1 year certificate PLUS a minimum 10 years of experience
Related 2-year diploma PLUS a minimum 9 years of experience
Related minimum 11 years of experience

Must-Haves

• Extensive leadership experience in enterprise planning, operations, reporting, or corporate services functions.
• Experience leading multidisciplinary teams and driving organizational change in a complex environment. 
• Strong expertise in strategic planning, budgeting, financial management, forecasting, and business operations. 
• Experience overseeing performance reporting, governance activities, audits, and organizational accountability processes. 
• Exceptional analytical and strategic-thinking skills with the ability to translate complex information into actionable recommendations. 
• Strong stakeholder relationship-management, consultation, and negotiation skills with the ability to build consensus across diverse groups. 
• Excellent written and verbal communication skills, including preparing briefings and presenting to senior executives. 
• Experience managing organizational risk, operational priorities, and business continuity activities.

Assets

• Experience working within an Information Management and Technology (IMT), digital services, or enterprise technology environment.
• Knowledge of Government of Alberta planning, financial, contracting, procurement, and governance processes. 
• Understanding of government digital transformation, enterprise technology strategies, and IMT priorities. 
• Experience supporting executive-level decision-making through enterprise reporting and performance measurement. 
• Demonstrated political acumen and ability to navigate sensitive, high-profile, or complex stakeholder environments. 
• Experience managing contracts, vendors, and service delivery arrangements. 
• Proven ability to foster an agile, innovative, and continuous-improvement culture. 
• Experience acting in a senior leadership capacity on behalf of executive leadership.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Notes

Cover Letter: Please provide a cover letter outlining your skills, knowledge, and experience as they relate to the role

Term of Employment: Permanent Full-Time

Hours of Work: 36.25 hours per week

Location: Edmonton

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.  

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance