Digital Content Coordinator

Role Responsibilities

Reporting to the Manager, Resource Management in Resource Strategy & Management Branch, the Digital Content Coordinator supports the integration and operationalization of learning and teaching resources for Grades K-12 from all subject areas within Education's curriculum application.
 

This work involves applying theoretical knowledge in the areas of content management, technology enhanced learning, the utilization of learning and teaching resources, the resource review processes, maintaining up-to-date resource records within a meta-data management system, licensing and copyright, and the curriculum development cycle.
 

The Digital Content Coordinator ensures that all identified learning and teaching resources are appropriately integrated into the application. Once resources are integrated into the system, this position is responsible for the ongoing operational activities (including but not limited to currency, relevancy and accuracy).
 

The Digital Content Coordinator provides advice to internal and external education stakeholders in the integration of resources into the curriculum application. This position is the identified conduit to all inquiries in regard to the documentation and record keeping supporting the integration of resources supporting K-12 curriculum.
 

Responsibilities: 

1.  Assess programs and consults with unit and branch staff, departmental consultants and provincial curriculum committees, departmental staff, and consultants as well as with the publishers for the integration of learning and teaching resources into the curriculum application. Position is accountable for the records management of all K-12 curriculum resources including integration into the application.
 

• Contribute to the development of innovative new features on our digital content delivery platforms.
• Ensures that service delivery and customer satisfaction exceed published service levels and coordinates escalation of issues as required.
• Participating in the development of schedules, priorities, and determination of timelines.
• Analyzing existing services and utilization to inform recommendations for improved approaches to enhance the learning and teaching resource collection.
• Ensuring the Freedom of Information and Protection of Privacy Act is adhered to with respect to dissemination of information.
• Providing support and input to development of policies and standards relating to resource delivery.

Role Responsibilities Continued

2.  Foster effective collaboration across Branches, Sectors, and Divisions to facilitate an integrated approach to curriculum development by.
 

• Ensure decision makers and key stakeholders have the information they require to make informed decisions regarding resource utilizing data analysis to support informed decision making.
• Contribute to development and delivery processes and planning enabled by expertise in the use of teaching and learning resources utilization in the K-12 classroom.
• Develop analyses and briefing notes to assist decision-making processes as required.
• Develop and manage project plans using appropriate project management processes.
• Coordinate complex teaching and learning resource analysis projects with internal colleagues, accomplishing this through the design, development and deployment of workflows and processes that connect the work of external and internal resource development stakeholders to ensure effective and efficient follow through of the resource strategy in accordance with branch, sector, and division workflow and processes.
   

3.  Respond to Action Requests.
 

• Understand the nature and intricacies of the action request (enabled by a depth of understanding gained through direct experience of how resources are leveraged in the K-12 classroom to deliver curriculum).
• Research issues.
• Decide upon recommendations informed by a depth of understanding gained through direct experience of how resources are leveraged in the K-12 classroom and based on expertise of how teaching and learning resources impact the delivery of curriculum in the K-12 classroom in a variety of contexts.
• Prepare a department response, including briefing materials and correspondence that reflect experience and expertise of how resources impact the K-12 learning experience in the classroom.
• Connect with leaders in the education community to stayed informed of the issues and to stay appraised of educational requirements and other learning dynamics, furthered by experiential knowledge; and creating communications to be shared with internal and external stakeholders ensuring up to date information is communicated consistently in order to ensure staff and stakeholders have current information.
   

4.  Oversee and coordinate the records required to support Learning and Teaching Resources.
 

• Lead the creation and maintenance of all resource records required for the integration and delivery of learning and teaching resources for the K-12 curriculum.
• Provide recommendations in regard to the sustainment and scalability of the resource library, including but not limited to retention guidelines, meta-data management, and resource collections.
• Engage with colleagues on the strategy to develop an accurate, iterative and high-quality resource collection that supports the needs of a diverse audience (e.g., Parents, Students, Teachers and other educational stakeholders).
   

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
 

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Build Collaborative Environments - This Coordinator is required to build and work in collaboration with both internal and external stakeholders in the areas of content management and digital resource delivery.
   
• Agility - Demonstrated ability to manage and adapt to change. Ability to manage human, financial and physical resources within an operating environment.
   
• Drive for Results - This Coordinator will be accountable for the integration of teaching and learning resources that may be linked to any grade(s) and/or subject(s) in a way that can be utilized by a diverse audience (students, parents, teachers and other educational stakeholders).
   
• System Thinking - This position will need to research, recommend and implement a system to support the delivery of teaching and learning resources to support a system that can be supported, maintained and still evolve to meet the evolving demands on resources to support curriculum across the province (and beyond for those who are delivery Alberta's curriculum).
   
• Creative Problem Solving - With the creation of a records management system that includes the adoption and integration of teaching and learning resources into Alberta's curriculum application the position will need to work on the workflows that will enable the successful integration and sustainment of thousands of resources.

Qualifications

Requirements:
 

Education:
A University degree in Information Technology, Education, Arts or a related field supplemented by 4 years related experience. Alternatively, 1 year of education for 1 year of experience.
 

Related experience must include:

• Previous experience leveraging organizational and coordination skills to achieve efficiencies in using content management solutions to deliver results within an education environment.
• Previous experience developing requirements with subject matter experts or stakeholders to inform and prioritize capabilities of solutions to deliver learning and teaching resources that support curriculum through its lifecycle.
• Previous experience proposing and presenting recommendations to business and technical leaders to inform decision-making regarding effective utilization of digital tools.
   

Knowledge and/or experience of the following are considered assets for this position:

• Ability to prioritize and organize a large complex workload and the ability to work under pressure and meet deadlines.
• Excellent communication, writing and interpersonal skills, as well as diplomacy and flexibility.
• Strong organizational and time management skills and ability to deal with continuous change.
• Ability to work independently with minimal supervision, work well in a team environment, including project teams.
• Detail oriented and strong typographical skills, with a focus on accuracy and quality work.
   

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent, full-time position working 36.25 hours per week, working Monday to Friday.
 

Work location is 8th floor, 44 Capital Boulevard, 10044 - 108 St. NW, Edmonton.
 

Candidates are required to submit a resume and cover letter that succinctly demonstrate their qualifications against the job requirements, including education, experience, and relevant competencies. It is important for applicants to ensure their resume and cover letter clearly articulate how their past work experiences align with the role's qualifications and needs.
 

**Please note that applications without a cover letter will not be considered.
 

Resumes must include precise employment dates (month and year) to assist in assessing written communication skills and attention to detail.
 

The final candidates for this position will be asked to undergo an academic check, references and may be asked to complete a written exercise and/or assessment.
 

Final candidates may be required to undergo a security screening.
 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.
 

This competition may be used to fill future vacancies across the government of Alberta, at equal or lower classification and salary.
 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
 

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.