Court-Ordered Interpreter Co-Ordinator

Role Responsibilities

We are seeking a detail-oriented Court-Ordered Interpreter Coordinator to manage the scheduling and oversight of interpreters in legal proceedings. This pivotal role ensures that all individuals receive fair and accurate representation in compliance with court mandates.

As a Court Ordered Interpreter co ordinator, you are a paralegal professional that supports the work of the Judiciary, court administration, counsel, and the public in the Alberta Justice system before, during and after court proceedings.
 
You will hold a key responsibility for arranging and managing all court ordered interpreters, for the three levels of court within Alberta: Court of Appeal, Court of Queen’s Bench and Provincial Court, in Edmonton and Calgary, pursuant to the Fees and Expenses for Witnesses and Interpreters Regulation AR123/1984. You will be a senior representative of Alberta Justice and represents the administrations of courts in a responsible and professional manner, which reflects the fair and equitable delivery of justice in Alberta.
 
Your responsibilities include but are not limited to:

• Performs court-ordered interpreter scheduling responsibilities for multiple court offices in Edmonton and Calgary – Court of Appeal, Court of Queen’s Bench and provincial Court.
• Develops and implements procedures for coordinating interpreter resources including maintaining the interpreter application form, reviewing, and approving applications to become court interpreter, maintaining a directory of qualified interpreters; monitoring requests for interpreting services; handling complaints both from and about interpreters.
• Consults with court offices for scheduling and cancellation of court-ordered interpreters.
• Regular monitors all court ordered interpreter requests received from court offices, ensuring timely delivery service.
• Works with judiciary, executive and senior management to determine program performance measures.
• Participates in, and supports the development of, a Court Interpreter Program System to be used by staff for scheduling and booking interpreters and maintaining interpreter qualification and experience information.
• Develops, maintains and enhances program/service tracking systems that gather qualitative and quantitative data, e.g., languages most frequently used, locations were used most frequently, complaints received.
• Working with the Court Manager, locates interpreters from other jurisdictions when there is no qualified interpreter available in the assigned court location and oversees their placement.

 
The ideal candidate will:

• Extensive knowledge of relevant regulations, manual and policy directives is required.
• Well-developed inter-personal skills, with an emphasis on oral capabilities are required to manage the internal and external clients.
• Initiative is required to alert the judiciary and court management when challenges arise in engaging qualified court-ordered interpreters.
• Ability to work with highly confidential and sensitive issues.
• Possess strong organizational skills.
• Ability to work independently and make decisions in the absence of Court Managers/Director.
   

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

The successful candidate will demonstrate the following competencies:
 
Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
 
Develop Networks: Proactively building networks, connecting and building trust in relationships with different stakeholders.
 
Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.
 
Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind.
 
Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment

Qualifications

Required:

• Two-Year Diploma in related field; Criminal Justice, Bachelor of Law, Para legal, etc., plus two years of progressively related experience. 

Equivalency: Directly related experience or education considered on the basis of:

• one year of experience for one year of education.
• one year of education for one year of experience. 
   

Assets & Preferences will be considered as follows:

• Related post-secondary education will be considered an asset such as a Legal Assistant Diploma, Paralegal Certificate. 
• Experience with JOIN, CASES, FTR, M365, Outlook and/or 1GX will be considered an asset. 
• Experience with accounting and/or finance is considered an asset. 
• Supervisory/management experience in an office setting is preferred. 
   

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

Notes

• Work Hours are 36.25 per week, Monday to Friday.
• This is one full time permanent position, and one temporary (1 year) position located in Edmonton.
• Overtime is often required with little or no notice as courts may run late, you need to be able to provide support.
• Final candidates will be required to undergo a security screening.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. 
• Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•  Leadership and mentorship programs.