Correctional Service Worker

Role Responsibilities

Looking for meaningful work that fits your schedule?

Join our Central Monitoring Unit (CMU) — a dynamic team that plays a vital role in protecting Albertans through the administration of the Electronic Monitoring Program.

As a Probation Officer, you’ll step into an essential frontline role — ensuring compliance of individuals court ordered to be electronically monitored.

Whether you take on a shift each week or a few each month, your contribution directly supports safer communities across Alberta.

This flexible opportunity is ideal for individuals seeking:

• Variety: Each shift presents new challenges and real-time problem solving.
• Flexibility: Pick up shifts that fit your life and schedule.
• Impact: Play a direct role in maintaining community safety across Alberta.
• Teamwork: Collaborate with a dedicated, province-wide team of professionals.

We are building a pool of qualified candidates who are interested in casual, on-call opportunities with the Central Monitoring Unit, based in Edmonton. Those in the wage pool will be contacted on an as-needed basis.

Please note: This is a wage (casual/on-call) position, meaning hours are scheduled based on operational needs and are not guaranteed. The CMU operates 24 hours a day, 7 days a week, and shifts may include days, afternoons, overnights, weekends, and holidays.

CMU Probation Officers operate in a fast-paced, technology-driven environment focused on oversight and enforcement of electronic monitoring programs. Your responsibilities include:

• Monitoring individuals under electronic supervision.
• Responding to alerts and potential violations in real time.
• Coordinating with law enforcement, field offices, and community partners.
• Documenting incidents and maintaining detailed case records
• Ensuring compliance with court-ordered conditions and program standards.
• Participating in shift work including evenings, weekends and holidays.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

 The successful candidate will demonstrate the following competencies:

• Creative Problem Solving: Ability to gather information from varied sources, analyze and interpret information to formulate reports and make decisions related to case planning.
• Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals.
• Drive for Results: Sets and accomplishes goals and priorities in order to deliver outcomes consistent with departmental objectives and directives.
• Building Collaborative Environment: Ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other Government ministries/agencies to meet client and ministry goals and objectives.
• Developing Networks: Ability to interact positively, build relationships and work effectively with others.
• Developing Self & Others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.

Qualifications

Correctional Service Worker 1: Two-year diploma in a related field plus two years related experience; or equivalent as described.

• A related one year certificate and three years of related experience.
• Directly related education or experience considered on the basis of one year of education for one year of experience; or one year of experience for one year of education.

Correctional Service Worker 2: University graduation in a related field plus 2 years related experience; or equivalent as described below.

• Two year diploma in a related field plus 4 years related experience; or
• Completion of the in-service Criminal Justice Certificate plus 5 years related experience (applicable only to employees who have completed the certificate prior to it being discontinued on December 31, 2017).

Related education:

All formal completed education will be considered as relevant for purposes of meeting the Minimum Recruitment Standards.

Related experience:

Any combination of roles that demonstrate the following may make up the related experience:

• Experience in conflict management.
• Experience in customer/client or stakeholder relations.
• Experience in investigations or audits (focus is non-financial).
• Experience in a law enforcement or criminal justice environment.
• Experience providing guidance, instruction, intervention or social, behavioural or medical support services to individuals or groups.

Assets will be considered as follows:

• Experience in community corrections, law enforcement, or surveillance operations is preferred.
• Strong decision-making, communication, and crisis response skills.
• Ability to work independently in a high-pressure, technology-based environment.
• Familiarity with electronic monitoring systems and related legislation.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

This is a wage position with no guaranteed hours. Candidates will be contacted based on CMU operational needs.

The position is based in Edmonton and requires shift work.

Security screening and background checks will be conducted prior to appointment.

Training will be provided to ensure consistency with CMU protocols and ministry standards.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

As a Wage employee, you receive 11.6% in addition to regular wage earnings in lieu of paid holidays and vacation leave:

• 5.6 percent of regular wage earnings instead of paid holidays.
• 6 percent of regular wage earnings instead of annual vacation pay.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.