Contract & Business Analysis Specialist

Role Responsibilities

Reporting to the Manager, the Contract & Business Analysis Specialist is responsible for planning, procuring, managing and evaluating agreements and operations that support the delivery of programs and services.

You will lead or support procurement, contract and grant management, service planning, business analysis and continuous improvement activities within the Branch and Division. You wil also work with program areas, service providers and other stakeholders to identify business and service needs, clarify underlying issues, analyze current-state processes and service delivery models, and develop evidence-based recommendations. This includes gathering and validating requirements, analyzing program, financial and operational information, assessing service gaps and risks, and defining desired outcomes and performance measures for contracts, grants, procurements and service improvement initiatives.

You will apply knowledge of social programs, client and community needs, legislation, policy, procurement practices, contract administration and business-analysis methods to ensure that agreements and service delivery approaches are effective, compliant and responsive to the needs of Albertans. Working independently with a high level of autonomy and requiring strong analytical, facilitation, negotiation, consultation, communication and relationship-management skills. In this role, you will build and maintain collaborative relationships with ministry staff, service providers and other stakeholders.Through these relationships, you identify emerging issues, insights, evaluates options, supports evidence-informed decisions and facilitates the implementation and ongoing improvement of services, processes and agreements.

Key responsibilities include managing contracts and grants, monitoring performance and compliance, analyzing financial and operational information, identifying risks and opportunities for improvement, and implementing corrective actions where required. You will also lead or support procurement processes, develops business cases and service strategies, facilitates consultations and working groups, and translates stakeholder needs into clear deliverables, performance measures and agreement requirements. Through research, environmental scanning and continuous improvement initiatives, the role helps ensure services remain effective, responsive and aligned with ministry priorities and client needs.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking - Takes a long-term view towards organization’s objectives and how to achieve them:

• Takes holistic long-term view of challenges and opportunities
• Anticipates outcomes and potential impacts, seeks stakeholder perspectives
• Works towards actions and plans aligned with Alberta Public Service (APS) values
• Works with others to identify areas for collaboration

Build Collaborative Environments - Collaborates across functional areas and proactively addresses conflict:

• Encourages broad thinking on projects, and works to eliminate barriers to progress
• Facilitates communication and collaboration
• Anticipates and reduces conflict at the outset
• Credits others and gets talent recognized
• Promotes collaboration and commitment

Drive for Results - Takes and delegates responsibility for outcomes:

• Uses variety of resources to monitor own performance standards
• Acknowledges even indirect responsibility
• Commits to what is good for Albertans even if not immediately accepted
• Reaches goals consistent with APS direction

Creative Problem Solving - Works in open teams to share ideas and process issues:

• Uses wide range of techniques to break down problems
• Allows others to think creatively and voice ideas
• Brings the right people together to solve issues
• Identifies new solutions for the organization

Qualifications

University degree in Social Sciences, Social Work, Business Administration, Public Administration, Economics, or equivalent experience in a related field with a minimum of 4 years progressively responsible related experience in delivery of services that support Albertans in their continuum towards employment or other social service sector.

Assets:

• The following experience or knowledge would be considered an asset:

  • Performance measurement, data analysis and reporting
  • Project management, including leading projects and cross-disciplinary teams
  • Preparing briefings, reports and other materials, particularly in a public-sector environment
  • Stakeholder and public engagement
  • Database design, administration and reporting, including Power BI
  • Process design and automation using tools such as Microsoft Visio and Power Automate
  • Survey design, applied statistics, and data collection and analysis

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP).
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.