Compliance and Systems Analyst

Role Responsibilities

The Compliance and Systems Analyst supports the operational, technology, and legislative responsibilities administered by Consumer Programs, including under the Condominium Property Act. The Analyst provides technical oversight, stakeholder coordination, and operational administration to support statute administration, including ensuring that condominium corporations and members of the public can reliably access, update, and meet legislative requirements.

The Analyst will also serve as operational liaison between the Consumer Programs and the Condominium Dispute Tribunal.  They will participate in meetings with stakeholders and other government bodies and coordinate with Finance and condominium corporations regarding payments, refunds, and financial adjustments and respond to escalations requiring cross-ministry clarification and coordination.

Key responsibilities will include:

• Supporting statute administration projects and programs.
• Provide program support for processes and projects related to the mandatory education for condominium corporations.
• Identify and correct registry deficiencies proactively and in response to corporation requests.
• Verify the accuracy of all condominium corporation records, including unit counts, within the CRS.
• Act as the primary contact for Registries Modernization and Land Titles regarding condominium registry matters.
• Serve as the program area product owner for the CRS, coordinating system operations, maintenance, and administration.
• Ensure Tribunal Service Fee notices are issued and on schedule.
• Track outstanding payments and reissue Tribunal Fee notices for undeliverable mail.
• Develop processes and policy guidance for approaching corporations about overdue payments and oversee fee collection as needed.
• Review and evaluate documentation submitted for change requests.
• Produce financial and operational reports related to fees, payments, and registry statistics.
• Provide guidance to members of the public using the CRS portal.
• Ability to address complex or unusual title issues, such as liens, easements, encumbrances, or boundary disputes. Anticipate and resolve potential legal or procedural roadblocks before they escalate.
  
  

The ideal candidate will demonstrate the following:

• Strong verbal and written communication to diverse audiences.
• Experience with forms, deeds, and documentation specific to property and condominium transactions.
• Experience reviewing survey plans, historical records, and legal descriptions for accuracy.
• Proficiency with specialized software such as land title registries, property databases, and electronic filing tools.
• Strong attention to detail and accuracy in high-volume administrative environments.
• Experience handling sensitive client and property information in compliance with privacy legislation.
• Experience preparing financial reports and performance or operational metrics.
• Strong analytical, organizational, and problem-solving skills.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Agility to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
• Develop Networks to connect with colleagues, clients, and other stakeholders consistently and ensures their needs are represented in decision-making.
• Drive for Results to know what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization while maintaining accountability to each internal and external stakeholder.
• Systems Thinking to recognize the broader impact of your work and to be able to understand broader goals.

Qualifications

University degree in a related field plus a minimum of 2 years related experience in land titles, consumer programs, program support, and legal administration/paralegal etc.

Equivalencies may be considered:

• Diploma and a minimum of four (4) year related experience.
• Certificate and a minimum of five (5) years related experience.
• No post-secondary education and six (6) years experience. 
  
  

Required

• Applicants must include a detailed cover letter explaining how their experience aligns with the qualifications; applications submitted without one will not be accepted.
• Experience delivering clear and effective verbal and written communication.
• Experience communicating complex information in a clear, accessible manner to clients, lawyers, real estate professionals, and other stakeholders, adapting communication style to meet the audience needs.
• Experience with Microsoft 365 suite (Outlook, Word, Excel, SharePoint).  
  
  

Assets

• Legal Assistant diploma and/or paralegal diploma.
• Experience applying and interpreting legislation.
• Experience managing land titles processes, property law and/or conveyancing.
• Experience with the forms, deeds and documentation specific to property transactions.
• Experience with specialized software – title searches, registry submissions. (such as land title registry systems, property databases, and electronic filing tools).
• Experience with resolution of compliance issues.
• Experience working in the Alberta Registries for Land Online (ARLO). 
• Experience with Action Request Tracking System (ARTS).
  
  

Candidates with lesser qualifications may be considered at a lower classification and salary.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Hours of work:  Monday – Friday, 8:15 am - 4:30 pm (36.25/week).

Positions currently available: One (1) Permanent 

Location: Commerce Place Building, 10155 – 102 Street, Edmonton, Alberta T5J 4G8.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.