Community Development Officer

Role Responsibilities

Reporting to the Senior Manager, Learning and Development (L&D) in the CDU, this position is responsible for full life cycle delivery of the learning materials and opportunities. The role focuses on the skills and knowledge of individuals. The L&D team is focused on the curation, creation and delivery of learning opportunities and materials that will assist Albertans in running a successful non-profit organization. A key outcome of the L&D team is Albertans have easy access to information, resources and training that enhances their ability to successfully govern and operate non-profit organizations.

As a Community Development Officer (CDO) within our Learning & Development team, you will design and deliver transformative learning experiences for Alberta's nonprofit sector. By collaborating with Instructional Designers and conducting rigorous secondary research, you’ll transform complex topics into accessible curriculum and opportunities for a diverse range of adult learners. You are a dynamic instructor, comfortable leading large-scale, interactive Zoom webinars, in-person training, and creating digital content for the Non-Profit Learning Centre on Alberta.ca and YouTube.

Key responsibilities include:

• Teach engaging live webinars, facilitate participatory learning activities, and moderate discussions and answer questions. All while managing both the technical platform and the public-facing delivery.
• Enthusiastically present learning materials and produce video and audio recordings to create content for publicly available online courses.  
• Monitor learner data and feedback to improve delivery, identify content gaps and perform quarterly audits to perform continuous improvement and keep the digital library current.
• Conduct literature reviews and deep-dive research into academic journals, papers, provincial regulations, governance models, and business/non-profit best practices to produce content that is practical and technically accurate.
• Translate complex ideas and concepts into plain language for presentations, scripts, written guides and checklists for the general public.
• Design and produce high-quality visual content using digital tools (such as Canva, Adobe or other) ranging from short-form animations to comprehensive webinar slide decks.
• Develop synchronous and asynchronous e-learning content including "micro-learning" content that cater to different learning styles and time constraints.
• Ensure all content transfers seamlessly across different media modalities such as in person, online, synchronous, asynchronous, long form and short form.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Develop self and Others: Seeks out learning and knowledge-sharing opportunities.
• Drive for Results: Works to exceed goals and partner with others to achieve objectives.
• Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them.

Qualifications

University Degree in a related field plus four years progressively responsible experience is required.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Related experience includes:

• Experience in a teaching, adult-education, corporate training, Learning & Development, communications, or digital content creation role.
• Basic understanding of Instructional Design including writing learning outcomes using Bloom’s Taxonomy.
• A background in Non-Profit Governance, volunteer management, accounting, or charitable law is a significant advantage. Volunteer experience and a passion for empowering the community to improve the lives of Albertans.  
• Public Sector Experience: Familiarity with the tone and standards of government communications (accuracy, neutrality, and accessibility).
  
  

Technical Competencies:

• Online Instruction and Facilitation: Experience using professional streaming or meeting tools (e.g., Zoom Events, MS Teams Live) to deliver high-stakes public presentations. Some in-person teaching opportunities in the community.
• Creative Suite Expertise: Intermediate proficiency in Canva and Adobe Creative Cloud (specifically Premiere Pro, After Effects, or Illustrator) to produce professional-grade video and animations.
• LMS Administration: Proven experience managing the "back-end" of a Learning Management System (e.g., Moodle, Docebo, or D2L Brightspace), including SCORM/xAPI uploads and user data reporting.
• Digital Fluency: Advanced skills in MS Office 365, Sharepoint, Teams for document collaboration and data tracking.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

There are (2) permanent, full-time positions working 36.25 hours per week.

Position Requirements:

• Ability to travel across the province is required less than 5% of time.
• A valid driver’s license and access to a reliable vehicle.
• Ability to work evenings and weekends (including overnight travel)
• Final candidates will be required to undergo security screening including vulnerable sector. 

Other Information:  

• A cover letter outlining how your experience relates to the qualifications of this role is required and may be used to assess your writing skills.
• Shortlisted candidates may also be asked to complete a written assignment and deliver an oral presentation as part of the interview process. 

Final candidates will be required to undergo a security screening.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.