Change Management Analyst

Role Responsibilities

Are you a passionate change management professional who excels at building relationships and approaches challenges with creativity? Are you ready to be part of a high-performing team that thrives in a fast-paced environment and delivers cutting-edge client-focused solutions? If so, this is your opportunity to contribute to an initiative that makes a meaningful difference in the lives of Alberta residents and businesses.

Working as a Change Management Analyst in the Registries Evolution branch, you will have a pivotal role in how motor vehicle, land, and corporate land registry services are delivered across Alberta.  Applying your extensive knowledge and experience in Organizational Change Management (OCM), you will navigate changes for internal and external stakeholders by leading enterprise-level transformational service design projects through the identification, planning, and implementation of opportunities to achieve modernized, innovative, and client-centric registries services.

This role is your opportunity to turn bold ideas into sustainable solutions - supporting digital transformation while navigating complexity and empowering stakeholders throughtout Alberta.

Reporting to the Manager, Change Management and Engagement of Registries Evolution, you will be responsible to develop, maintain and improve Organizational Change Management (OCM) methodologies, strategies, tools and templates to develop presentations, communications and training materials to help support the Government of Alberta’s registries modernization efforts.  

Other key responsibilities for the role include:

• Build awareness, support and digital literacy across Registry teams and stakeholders through change management with focus on communications, stakeholder engagement, coaching and business readiness.
• Provide evidence-informed, strategic advice, development and execution to clients on priority projects to help support people at all levels through change and transition and to improve overall team effectiveness.
• Support and strengthen the Registries Modernization Change Champion Community through ongoing engagement, preparation and maintenance of change champion resources, and actioning input from the community.
• Perform research across the OCM spectrum to identify possible improvements and trends in OCM and participate in strategic sessions and team meetings to plan, identify, and prioritize tasks.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes with several internal and external stakeholders.
• Creative Problem Solving: Ability to assess options, implications and solutions using evidence-informed recommendations/options using Organizational Change Management (OCM) methodologies, strategies, tools and templates, presentations, communication and training materials to help support the Government's registries modernization efforts.
• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
• Develop Networks: Proactively builds relationships and networks with several diverse internal and external stakeholders through verbal and written communications, engagement, collaboration and any other interactions or opportunities.
• Systems Thinking: Considers the inter-relationships when making recommendations and suggesting methodologies and how they relate to other programs and stakeholders when contributing ideas to the development of broader priorities, strategies, and approaches.

Qualifications

• Minimum Requirements:  
  Bachelor’s Degree (4 years) in a related field (e.g., Business Administration, Leadership, Digital Communications, Behavioural Sciences, etc.)
• PLUS 2 years minimum related experience.

The following equivalencies may be considered:

• Diploma plus 4 years’ related experience.
• Certificate plus 5 years’ related experience.
• 6 years of related experience in lieu of formal education.
  
  Assets:
• Experience in applying OCM strategies within agile technology delivery frameworks to ensure smooth stakeholder transitions and adoption.
• Experience in applying OCM methodologies, principles, theories, and concepts such as Prosci, John Kotter, Peter Senge, Daniel Goleman, etc.
• Experience in research, evaluation and qualitative and quantitative analysis.
• Experience in identifying training needs, developing training strategies and advising on training development.
• Experience in building and managing relationships by engaging, communicating, collaborating and consulting with internal and external stakeholders.
• Proven experience with project management.
• Experience with registries.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition will be used to fill one (1) temporary full-time position located in Edmonton from approximately August 1, 2025, to July 31, 2026, with a possibility of extension.  The successful candidate will be scheduled to work Monday to Friday, 7.25 hours per day for a total of 36.25 hours per week.

Please ensure your resume highlights how your previous work experience is related to the qualifications and requirements for this position. Resumes should clearly state the employment dates on your resume with the month and the year. This will be used to evaluate written communication and attention to detail required by this position.

The final candidates for this position will be asked to undergo an academic check, provide references, provide a suitable security screening and may be asked to complete a written exercise and/or assessment.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the candidate's responsibility. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.