Career Advisor

Role Responsibilities

Do you enjoy working in a fast-paced, client-centered environment and making a meaningful difference in people’s lives? If so, this opportunity may be a strong fit for you.

As a Career Advisor, you will provide career, employment, and training information to Albertans over the phone. You will support clients across a range of topics, including occupations, training options, employment programs, job search strategies, and educational funding, helping them make informed career and education decisions. You will also conduct phone-based assessments to determine Feepayer eligibility.

To succeed in this role, you will bring strong communication, time management, assessment, and problem-solving skills. Familiarity with provincial and federal career and employment programs and services will support a smooth transition into the position.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

Two-year diploma in Social Sciences (Social Work, Sociology, or Psychology), no experience required. Equivalencies of related education or experience will be considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
  
  

Preference will be given to applicants who have minimum of one year experience with social based programs, experience working as a career advisor, and working in a contact centre.

Proficiency in Microsoft Office is essential.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is remote position, reliable high-speed internet is required. A quiet office setting is essential for this role.

Final candidates for this competition will be asked to undergo an academic verification and security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•  Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•  Positive workplace culture and work-life balance
•  Leadership and mentorship 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Your cover letter and resume will be used as a screening tool to assess your written communication. An additional written assignment may be used as part of the screening process.