CCS System Analyst

Role Responsibilities

Join Us to Build Smarter Solutions for Alberta!

Are you a tech-savvy innovator with a passion for problem-solving and creating cutting-edge innovative solutions?

Do you thrive on delivering exceptional client experiences, listening carefully to their needs, and paying attention to every detail? If that sounds like you, the Ministry of Technology and Innovation has an exciting opportunity waiting in our Content & Collaboration Services (CSS) Systems Analyst role!

As a Systems Analyst, you’ll be at the heart of our digital transformation efforts—helping teams unlock powerful, agile solutions with speed, precision, and confidence. Reporting to the Team Lead, Collaboration and Content Services, you’ll ensure seamless delivery of services that keep Alberta’s critical information systems running 24/7—because lives depend on it.

What you’ll do:

• Design, develop, and maintain applications and databases that power collaboration and content services.
• Analyze requirements and consult with stakeholders to ensure solutions meet GoA standards and best practices.
• Enhance and support systems architecture, configuration, and maintenance for Electronic Information Management (EIM).
• Provide technical expertise across multiple projects while maintaining strong client relationships.

This role isn’t just about technology—it’s about impact. By enabling secure, reliable access to vital records, you’ll help protect Albertans and support a modern, connected government.

While not a requirement, an experience—or even a strong interest—in Artificial Intelligence will make you stand out. AI is reshaping how we manage content and collaborate, from automating workflows to improving data insights. Bringing AI into this role means faster solutions, smarter systems, and more innovation for Albertans.

Ready to help us lead the digital future? Apply now!

Please click on this link to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative problem solving.  The systems analyst requires problem solving abilities to analyze technical, complex systems requirements and implement optimized solutions to address client needs and system requirements.
• Agility.  A high level of organizational skills is required to simultaneously coordinate multiple projects or tasks with tight timelines.
• Drive for results.  The systems analyst understands the goals and priorities of the departments and maximizes resources to achieve those goals and priorities. 
• Systems Thinking.  With integration of systems and business, the systems analyst must consider the impacts a solution may have on other applications, OCCIO&T teams and business.
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes

Qualifications

Required: 

• University degree in a related field such as Computer Science, Information Technology. 
• 2 years of related experience in supporting the design, development, and maintenance of EIM (Electronic Information Management).
• Experience in software development. 

Equivalencies: Equivalencies are considered:  

• • A related two-year diploma in related discipline from a recognized post-secondary institution and four (4) years related experience; or
  • A related one-year certificate from a recognized post-secondary institution and five (5) years of related experience.

Assets:

• Knowledge of OpenText Content Server 23.x to 25.x server administration.
• Knowledge of OpenText Content Server 23.x to 25.x Web Services, workflow development and LAPI development.
• Strong knowledge of Installing, configuring and Administrating Content Server 23.x above, Brava and Blazon addon’s in Enterprise Envionment.
• Knowledge of OpenText Content Server 23.x to 25.x extensions including:
• Extended ECM, Spider, XML Workflow, Electronic Signatures, Active view, Object Importer, Content Intelligence, WebReports, CLM Services For Sharepoint, Blazon, and Brava! 
• Knowledge of Oracle UCM and associated extensions.
• Knowledge of Documentum and associated extensions.
• Knowledge of Kofax Capture Server administration and development.
• Knowledge of Adlib Server administration.
• Knowledge of Content Aviater extension.
• Knowledge of MSSQL 2016, and MSSQL 2016, MSSQL2019 and MSSQL2022  Server Utilities.
• Adherence to programming principles, techniques, practices, logic and database design.
• Adherence to application design and change management procedures.
• Knowledge of Windows 11 – Operating System, Microsoft Office software, and Open Text Livelink. 
• Knowledge of Windows Server 2022 including security configuration, security configuration and IIS configuration.
• Detailed knowledge of data and its relationships so that appropriate database scans for adhoc queries by clients and management can be generated.
• Ability to develop and debug code in HTML, HTML5, VBA Script and JavaScript.
• Ability to develop and modify code in PowerShell and Batch files.
• Ability to develop and debug code in C# (.NET 4 or later), VB Script and MS SQL (2008 and later) may be required.
• Ability to develop and modify Cascading Style Sheets may be required (CSS).
• Ability to develop in ASP.NET using the Model View Controller (MVC) architecture with Entity Framework may be required.
• A strong willingness to learn and adopt emerging AI technologies, ensuring the CCS team remains at the forefront of innovation.

(Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent full-time position.

Hours of Work: 36.25hrs/ week – Monday to Friday

Location: Remote across Alberta

This positon is eligible for remote work. You must reside in Alberta to work remotely. 

Final candidates will be required to undergo enhanced security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 
 

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs