Business Unit Manager

Role Responsibilities

The Government of Alberta has an exciting opportunity for an experienced leader to join the Alberta Aids to Daily Living (AADL) Program, within the Divisional Services Branch, within the Pharmaceutical and Supplementary Benefits (PSB) Division of the Ministry of Primary and Preventative Health Services.

Reporting to the Director of Supplementary Benefits (AADL), the Business Unit Manager position is responsible for the financial management, administration and monitoring of the AADL’s financial resources, budget process, and monitoring of the third party delivery of administrative and claims functions by Alberta Blue Cross (ABC).

This role is also responsible for AADL program IT and policy support functions, as well as oversight of client services and cost-share exemption application processes. The Business Unit Manager is responsible for leading, developing and participating in complex, strategic programs and projects supporting the business operations of the AADL program including: 
•    Working closely with various stakeholders within Alberta Blue Cross, Provincial Health Agencies and other health system partners, Specialty Suppliers/Vendors, Ministry IT and our IT partners (IBM) to develop, align and implement program policies and procedures.  
•    Managing the AADL business unit, which supports business operations for the entire program, including vendor and authozier applications as well as client inquiries. 
•    Leading and participate in projects both internally and with external stakeholders to support the AADL program. 
•    Managing the Alberta Blue Cross administration of AADL claims and authorizations and contracts/grants processes. 
•    Defining service and outcome standards for the business unit and its functions. 
•    Maintaining awareness and react to stakeholder needs related to ABC program delivery including the online health portal; working towards continual improvement incorporating feedback from end user experience. 
•    Developing program budgets, annual and monthly forecasts, accruals, and cost impact projections 
•    Providing expert leadership and support to the Ministry, other government sectors, provincial and regional health providers and other affiliated stakeholders, including vendors and authorizers, both inside and outside of the health sector regarding the AADL program.

Please click on this link to view  the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Agility
•    Identifies alternative approaches and supports others to do the same
•    Proactively explains impact of changes
•    Anticipates and mitigates emotions of others
•    Anticipates obstacles and stays focused on goals
•    Makes decisions and takes action in uncertain situations and creates a backup plan

Building Collaborative Environments
Collaborates across functional areas and proactively addresses conflict:
•    Encourages broad thinking on projects, and works to eliminate barriers to progress
•    Facilitates communication and collaboration
•    Anticipates and reduces conflict at the outset
•    Credits others and gets talent recognized
•    Promotes collaboration and commitment

Drive for Results
•    Takes and delegates responsibility for outcomes. 
•    Uses a variety of resources to monitor own performance standards
•    Acknowledges indirect responsibility
•    Commits to what is good for Alberntas even if not immediately accepted
•    Reaches goals consistent with the APS direction

Develop Networks
•    Build credibility quickly by connecting with others’ values and priorities
•    Advocate for colleagues, clients, and stakeholders by elevating their needs to the right decision-makers
•    Establish common purpose in new environments and create pathways for ongoing collaboration. 
•    Maintain relationships that build trust and support long-term partnerships
•    Use networks to gather insight, identify opportunities, and strengthen decision-making. 

Creative Problem Solving 
•    Engages the community and resources at hand to address issues
•    Engages perspectives to seek root causes
•    Finds ways to improve complex systems
•    Employs resources from other areas to solve problems
•    Engages others and encourages debate and idea generation to solve problems while addressing risks. 

Qualifications

A University Degree in social sciences, business, public administration or other relevant program as well as 4 years of related experience is required.

Equivalency: Directly related education or experience considered on the basis of:
•    1 year of education for 1 year of experience; or 
•    1 year of experience for 1 year of education.

The following experience is required:
•    Knowledge and experience in budgeting, financial forecasting, costing analysis, techniques and processes, including the preparation of financial reports.
•    Knoweldge and experience in managing and resolving business solution and client service issues.

The following experience is considered an asset: 
•    Providing leadership, supervision, guidance and support to staff, including workload planning, coaching, and fostering a positive team environment. 
•    Experience developing, executing and managing grants, contracts and agreements with external vendors and stakeholders. 
•    Experience in coordinating projects or programs, including consultation and working in teams.
•    Proven ability for integrated thinking, strategic planning and visioning.
•    Strong leadership experience with diverse groups including internal and external stakeholders with the ability to align team behavior with department values, principles, core businesses and goals
•    Solid judgement, problem solving and decision-making skills in situations where there are no defined functional precedents.
•    Demonstrated change management abilities with external and internal stakeholders.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work are 8:15 AM to 4:30 PM, Monday to Friday. This is a permanent full-time position working 36.25 hours per week in office in downtown Edmonton. 

•    Final candidates may be required to undergo a security screening. 
•    Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

A cover letter outlining how your experience relates to the qualifications of this role is recommended to assess your writing skills.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 – June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience. 

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.