Business Analyst

Role Responsibilities

The ESO branch is looking for a Business Analyst (BA). Reporting to the Manager, Business Analysis, this position is responsible for discovering, synthesizing, and analyzing information from a variety of sources, including tools, processes, documentation, and stakeholders.

The Business Analyst supports business analysis activities by planning, coordinating, documenting, and analyzing business needs, requirements, processes, and solution options. Working with project teams, stakeholders, and senior business analysis resources, this role helps ensure business needs are clearly understood, documented, and translated into practical requirements and project deliverables.

The responsibilities of this role include:
•    Elicit, analyze, and document business requirements by engaging with stakeholders and identifying business needs.
•    Translate business requirements into functional specifications, user stories, and solution requirements.
•    Support business process analysis, workflow design, and continuous improvement initiatives to enhance service delivery and operational efficiency.
•    Develop business cases, evaluate solution options, and provide recommendations to support decision-making.
•    Monitor and manage requirements throughout the project lifecycle to ensure alignment with business objectives and deliverables.
•    Analyze data from multiple sources and prepare reports, dashboards, and insights to support business and operational needs.
•    Participate in testing, implementation, and project support activities to ensure solutions meet business requirements and user expectations.

To be successful in this position, you will demonstrate:
•    Strong written, oral and interpersonal communication skills.
•    Critical thinking and problem-solving ability. 
•    Research and analytical skills.

The Job Description is provided for Further details on this position. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

Requirements:
•    A university degree in a related field (e.g., Business, Information Technology, Computer Science), supplemented by at least one (1) year of related experience; or equivalent as described below.
•    Minimum one (1) year of experience in:
o    Business analysis methodologies, requirements documentation, process mapping, user stories, testing support, and stakeholder engagement.
o    Statistical analysis techniques and/or tools.
•    Experience using AI-enabled productivity or analysis tools to support business analysis activities.
•    Knowledge of project management tools, processes and procedures.
•    Basic understanding of IMT standards, policies and best practices.
•    A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Equivalencies:
•    A related two-year diploma and a minimum of three (3) years of related experience; or
•    A related one-year certificate and a minimum of four (4) years of related experience; or
•    A minimum of five (5) years of related experience in lieu of formal education.

Assets:
•    ECBA (Entry Certificate in Business Analysis)
•    CCBA (Certification of Capability in Business Analysis)
•    CBAP (Certified Business Analysis Professional)

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position    

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday
 
Location: Edmonton

Final candidates may be required to undergo a security screening.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what we have to offer:
•    Working for the Alberta Public Service
•    Public Service Pension Plan (PSPP) 
•    Alberta Public Service Benefit Information 
•    Professional learning and development
•    Research Alberta Public Service Careers tool 
•    Positive workplace culture and work-life balance.