Business Analyst - SCM

Role Responsibilities

Help power Government’s enterprise ERP. Turn business needs into stable, secure, and smarter 1GX solutions!

Join the 1GX Centre of Excellence (CoE) and play a key role in strengthening the Government of Alberta’s enterprise resource planning (ERP) platform that supports critical functions including human capital, supply chain, financial, and treasury management.
The Business Analyst provides business analysis and delivery support for 1GX operations, projects and the production environment. With specialized expertise in HCM/Payroll, Finance, or Supply Chain Management (SCM), you will partner with stakeholders to define business requirements, enable system improvements, and support scheduled upgrades.

You’ll work closely with the system integrator (Accenture) to review and guide system changes, resolve production issues, and deliver cross-government initiatives from initiation through implementation, ensuring outcomes are practical, compliant, and user-focused.

IMPORTANT: The successful candidate will work collaboratively with colleagues, business partners, vendors and stakeholders in both virtual and in-person settings and must be able to adapt to changing operational and workplace requirements.

Responsibilities:
Some of the responsibilities of this position includes, but are not limited to: 

Release & Enhancement Delivery
•    Lead analysis, design, testing, and implementation for new releases and features.
•    Translate needs into clear requirements and detailed solution specifications.
•    Support UAT readiness, test planning, and quality assurance activities.

Change Control & Governance
•    Review, assess, and control system changes for alignment to standards and plans.
•    Validate proposed solutions to ensure fit, effectiveness, and compliance.
•    Identify opportunities to reduce customization and maximize 1GX capabilities.

Production Support & Issue Resolution
•    Triage and investigate escalated incidents, issues, and operational questions.
•    Coordinate resolution with Accenture and stakeholders; provide timely updates.
•    Complete impact analysis using 1GX reporting and analytics tools.

Continuous Improvement & Process Optimization
•    Identify gaps, risks, and improvement opportunities in processes and system use.
•    Recommend changes that improve efficiency, control, and user experience.
•    Support business cases, analysis, and adoption of new features and tools.

Stakeholder Engagement & Adoption
•    Facilitate workshops, focus groups, and working sessions to confirm requirements.
•    Provide guidance on integration impacts across 1GX modules and services.
•    Support change readiness, user adoption, and consistent practices across teams.

Project Leadership & Delivery Management

•    Plan deliverables, schedules, risks, and dependencies from start to implementation.
•    Monitor progress, report status, and manage change requests.
•    Mentor junior analysts and contribute to committees/working groups as needed.
 
To be successful in this position, you will demonstrate:
•    Strong communication and stakeholder engagement skills.
•    Ability to translate complex needs into actionable requirements.
•    Excellent organization, initiative, and priority management.
•    Sound judgment, problem-solving, and adaptability.
•    A collaborative mindset and experience with enterprise systems or ERP environments.
•    Openness to emerging technologies, including AI and advanced analytics, to support informed decisions and continuous improvement.

The Job Description is provided for further details on this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Some of the competencies critical for this position include:

• Agility: Proactively incorporates change into processes. Creates opportunities for improvement. Is aware of and adapts to changing priorities. Remains objective under pressure and supports others to manage their emotions. Proactively explains impact of change on roles and integrates change in existing work. Readily adapts plans and practices.
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Develop self and others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
• Develop Networks: Leverages relationships to build input and perspective. Looks broadly to engage stakeholders. Open to perspectives towards long-term goals. Actively seeks input into change initiatives. Maintains stakeholder relationships.
• Systems Thinking: Considers inter-relationships and emerging trends to attain goals. Seeks insight on implications of different options. Analyzes long-term outcomes, focus on goals and values. Identifies unintended consequences.
• Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks.

Qualifications

Required:

• Bachelor’s degree in Information Technology, Engineering, Science, or an equivalent field.
• Minimum 2 years of experience:
  • Working with SAP, ECC or S/4HANA in Source‑to‑Contract or Procure‑to‑Pay modules.
  • In SAP Finance (FI), including understanding financial postings, invoice processing, and integration points with procurement and supply chain.
  • In SAP Ariba, Fieldglass, OpenText, and other procurement SaaS applications.
  • With SAP BTP integration, Datasphere, and SAP Analytics Cloud (SAC) for reporting and analytics.
• Proven expertise working with complex stakeholders and vendors, including leading requirement‑gathering sessions and evaluating solution feasibility.
• Strong functional knowledge of SAP Supply Chain Management (SCM) processes.
• Solid understanding of public sector procurement practices and frameworks.
• Hands-on experience with Procure‑to‑Pay, Sourcing, and Supplier Management processes in SAP.
• Demonstrated experience in IT testing and validation, particularly for Ariba and Fieldglass updates.
• Strong communication, documentation, and problem‑solving skills.

Equivalencies: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets:

• SAP Certification in P2P S/4 HANA, Ariba or Fieldglass is a strong asset.
• Experience in project management principles, methodologies, processes, and best practices
• Experience working in a large, public-sector environment.
• Certified Business Analysis Professional designation.
• Project Management Professional designation.
• Experience with basic accounting, budgeting and audit processes, controls, and trails.
• Experience in negotiation and obtaining commitment of others.
• Political acumen to manage political issues.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Terms of Employment: Up to three (3) permanent full-time positions

Hours of Work: 36.25hrs/ week – Monday to Friday

Location: Greater Edmonton Area/ Alberta

This position supports a province-wide enterprise service and may involve a combination of on-site and remote work. Candidates within the Greater Edmonton Area will be expected to work from an assigned Government of Alberta office in accordance with operational requirements. Candidates residing elsewhere in Alberta may be considered for remote work; however, remote work is not guaranteed and may be subject to change. All employees may be required to attend a Government of Alberta office or other worksite for meetings, training, operational activities or other business requirements. Candidates must reside in Alberta.

Final candidates will be required to undergo security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP)  
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.