Branch ARTs Request Coordinator
Posting Date: Oct 8, 2025
Location: Edmonton, AB
Company: Government of Alberta
Job Information
Job Title: Branch ARTS (Action Request Tracking System) Coordinator (Administrator)
Job Requisition ID: 76303
Ministry: Infrastructure
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: October 22, 2025
Classification: Administrative Support 5
Salary: $2,128.30 to $2,692.98 bi-weekly ($55,548 - $70,286/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
Alberta Infrastructure designs, builds, manages and maintains government-owned and operated facilities, and collaborates with other ministries to ensure that schools, hospitals and government facilities infrastructure meet the needs of Alberta’s population. This position is within the Ministry’s Asset Management branch, which provides accommodation services and manages a large portfolio of owned and leased land and facilities while maintaining fiscal accountability and optimizing value for Albertans.
We believe in building careers and providing opportunities to develop within the organization. We also provide our staff with a work-life balance including reasonable hours of work and support for wellness at work with a series of activities over the lunch break. We provide staff with the tools and support they need to excel. Working together we will promote the Alberta Public Service Values of Respect, Integrity, Accountability and Excellence.
For more information about Alberta Infrastructure, please visit http://www.infrastructure.alberta.ca.
Role Responsibilities
The Action Request Tracking System (ARTS) Coordinator ensures the efficient and accurate management of action requests (ARs) within the Asset Management Branch. This role is integral to supporting decision-making processes, ensuring compliance with legislation (such as the Real Property Governance Act), and maintaining operational efficiency within the branch. The position requires a comprehensive understanding of relevant systems, ministerial guidelines, and a high level of interpersonal skills to liaise effectively across departments and offices. Document quality control is a critical aspect of this role, as it ensures that action requests and related documents are free from errors in content, formatting, and language.
Responsibilities Include:
• Action Request Coordination
• Track and manage the Branch's ARTS
• Assign, Distribute and Manage Action Request (AR) Process Flow and Approvals
• Action Request documentation preparation
• Reviews & Edits Action Requests
• Liaise with stakeholders
• Coordinate the delivery of administrative support services to the branch
• Develop and maintain procedural documentation
• Design and formatting of Publications and Presentation
• Maintain a records management system
• Process improvement - identify and recommend improvements
• Team Leadership - Provide training and guidance
Please click on this link to view the job description for this position.
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Systems Thinking: Observes and understands larger impact of role. Sees impact of work on organization; anticipates change in own area based on activities in other areas. Considers how own work impacts others and vice versa. Ask questions to understand broader goals. Aware of how organization adds value for clients and stakeholders.
Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight. Asks questions to understand a problem. Looks for new ways to improve results and activities. Explores different work methods and what made projects successful, shares learning. Collects breadth of data and perspectives to make choices.
Agility: Works in a changing environment and takes initiative to change. Takes opportunities to improve work processes. Anticipates and adjusts behaviour to change. Remains optimistic, calm, and composed in stressful situations. Seeks advice and support to change appropriately. works creatively within guidelines.
Qualifications
Required: High school diploma PLUS 3 years of related experience
Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
For Example:
Related 1 year certificate PLUS a minimum 2 years of experience
Related 2-year diploma PLUS a minimum 1 years of experience
Related minimum 3 years of experience
The successful candidate MUST also have:
- Demonstrated relevant experience in administrative roles
- Demonstrated Strong writing, proofreading, and editing skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and SharePoint.
Assets:
- Familiarity including familiarity with ARTS, governmental procedures, and complex document management
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Notes
Term of Employment: Permanent Full-time position
Hours of Work: 36.25 hours per week
Location: Edmonton
Candidates may be required to participate in a written assignment as part of our screening process.
Cover Letter: Please provide a cover letter outlining your skills, knowledge and experience as they relate to this role. Your cover letter and resume will be used to assess your qualifications, including your written skills, formatting and your attention to detail. To meet the requirements, please ensure your cover letter and resume meets all the following criteria:
- Includes proper professional letter formatting
- Identifies the relevant job opportunity and clearly explains your relevant experience in administrative roles
- Is concise, without spelling/grammatical errors
Additional Position Details:
- This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).
- As this position is eligible to work from home up to two days per week once training is completed, the successful candidate will be required to work out of the Edmonton office for the rest of the week.
- Candidates who apply may also be considered for future vacancies within the branch that align with their qualifications and experience. Any costs associated with obtaining the required documents/checks as noted or interview travel exepnses will be the responsibility of the candidate. Out of province applicants can obtain the required documents/checks from the province they curently reside in.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
- Public Service Pension Plan (PSPP) - https://www.pspp.ca
- Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
- Professional learning and development - https://www.alberta.ca/professional-development-support-directive
- Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
- Leadership and Mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Donna M. Lee at Donna.M.Lee@gov.ab.ca.