Assessment Technician, Major Plants

Role Responsibilities

The main responsibilities of this position are (but not limited to):

1. Business Systems Support & Quality Assurance

• Plan, design, and test new and enhanced functionality in UAT and sandbox environments.
• Identify and log system issues, recommending improvements to DI property business systems.
• Manage system security and access for the CAMA application (user IDs, roles, passwords, and access requests).
• Arrange database access for authorized staff as required.

2. Assessment Roll & Information Delivery

• Coordinate and deliver annual and amended supplementary assessments and assessment rolls in compliance with the Municipal Government Act (MGA).
• Prepare stakeholder information packages, correspondence, reports, mailing labels, and supporting documentation.
• Coordinate and process Requests for Information (RFIs) to ensure compliance with legislative deadlines.

3. Stakeholder Engagement & Advisory Support

• Respond to stakeholder inquiries on assessment matters and CAMA system functionality.
• Track and log all inquiries and outgoing communications.
• Research property data using corporate registries, databases (CIPAS, ALPAS, SIMS, MS Access, Excel), AER, CER, AUC, and other resources.

4. Complaints & Appeals Support

• Gather and analyze information to support responses to complaints and appeals.
• Maintain and enhance the complaints management database.
• Assist in tracking and monitoring complaints before the Lands and Property Rights Tribunal (LPRT).

Please click on this LINK to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

One-year certificate in a related field plus two years related experience; or equivalent as described.

Equivalency:
Directly related education or experience considered on the basis of:
•    1 year of education for 1 year of experience; or
•    1 year of experience for 1 year of education.

Assets:
•    Knowledge of property assessment and taxation legislation and the applicable regulation, standards and policies. 
•    Working knowledge of property assessment and taxation system and local government interdependencies.
•    Knowledge of the department’s structure is required for appropriate routing of requests and knowing where to go for needed support.
•    Knowledge of government policies and department objectives affecting the program.
•    Working knowledge of the unit’s stakeholders and their needs.
•    Working knowledge of municipal organizational structure and business processes.
•    Strong analytical skills to interpret information streams and databases.
•    Strong skills in operational database manipulation
•    Strong skills in using business office software including software for word processing, spreadsheets, presentation, databases, Adobe Acrobat, data capturing tools, and e-mail (i.e. Microsoft office).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent full-time position

Hours of Work: 36.25 hours per week/ Monday to Friday

Location: Edmonton

Final candidates may be required to undergo security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Links and information on what the GoA have to offer to prospective employees.
•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•    Leadership and mentorship programs.