Application Team Lead

Role Responsibilities

The Application Team Lead provides guidance and technical leadership throughout implementation that includes stepping in to solve issues; working within application teams to guide the selection and prioritization of tasks; working with other teams to build, test and document integrations and APIs. 

This position supports the Service Delivery in coordinating the application support activities required from other areas of Information Management Technology, (IMT) such as business stakeholders, database administration, data services, production operations, acceptance testing, and server support. 

This position will be required to maintain a current awareness of the industry, following current trends in software systems, online delivery, and other IT fields, and will assist to pragmatically weigh the cost, complexity and maturity of a technology against its capabilities and benefits to government. 

As an expert in software delivery, this position will also provide assistance, guidance and feedback on projects led by other programs. During such engagements, the incumbent will examine the project’s requirements and goals, and make recommendations on the approach and technologies being used as well as identify opportunities where existing or new tools and technologies may assist or complement a project. 

The position creates and promotes synergy and success among employees by providing leadership in resource management, mentoring, coaching, and succession planning by developing a professional team that delivers quality accountabilities, on time, and within budget.

Responsibilities: 
Your responsibilities will include:

• Provide leadership and direction to a team of system analysts dedicated to supporting the application(s).  In doing so, build a team that demonstrates capability and commitment to their responsibility.
• Provide leadership in the design, construction, testing and implementation of new information systems that support client requirements and departmental objectives, using a wide variety of technologies within a networked environment.
• Build an effective relationship with the applications clients in which they solicit and trust the team’s advice on the use of technology in relation to performance of their business.
• Plan, support, test and document upgrades to COTS and vendor products (such as operating systems, compilers and utilities, job scheduler, database management systems, etc) to maintain continued application stability. 
• Ensure that the application solutions to be acquired or developed are technically sound and completely address the business requirements.   Aim to deliver the solutions in the best possible manner, regarding maintainability and usability.
• Ensures that IMT solutions comply with applicable application standards, principles and guidelines.
• Oversee production operation and support tasks to ensure the smooth and efficient operation of the applications.
• Lead collaboration efforts with other technical teams (such as network operations, cloud operations, audit services, domain access management, etc) to deliver application services.

To be successful in this position, you will demonstrate:

• Experience leading a team to deliver application services.
• Practice of ensuring alignment of solutions to the established standards, as well as making contributions towards application architecture.
• Ability to manage multiple priorities - affectively and efficiently allocate assignments to the team members. 
• A track record of assisting client business areas in identifying and defining customer business needs and processes.  
• Experience collaborating with external to government stakeholder, multiple internal technical teams, and business areas. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.
• Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• University degree in Computer Science, Information Technology or a related field. 
• 4 years of related experience in:
  • Managing application teams delivering development and maintenance services of the custom and COTS solutions.
  • Leading operational support, coordination and change management experience of the service delivery.

Equivalencies: Equivalencies will be considered: 

• A related two-year diploma in computer technology or a related discipline from a recognized postsecondary institution and 6 years related experience; or 
• A related one-year certificate from a recognized post-secondary institution and 7 years related experience.      

Assets: 

• Experience providing leadership and direction to a team of system analysts dedicated to supporting applications.
• Experience with providing guidance in application design, construction, implementation and change management procedures.
• Expertise in server setup, configuration, and patching of COTS products.
• Experience in developing and debugging code in C#, Java, MS SQL, HTML, CSS and JavaScript.
• Experience with Windows Server including security configuration, security configuration, IIS configuration, WebSphere configuration and IBM Cognos configuration.
• Understanding of the Collaboration Services: SharePoint and Content Services; OpenText, IBM Content Manager and other related services.
• Solid understanding of database principles, practice, design, configuration.
• Excellent written and oral communication skills - ability to present complex information in a clear and concise format.
• Strong organizational and time-priority management skills to effectively balance multiple priorities and demands.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

• Term of Employment: Permanent full-time position
• Hours of Work:  36.25 hours per week
• Location: Remote across  Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates will be required to undergo enhanced security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension plans:
  • Public Service Pension Plan (PSPP) – https://www.pspp.ca
  • Management Employees Pension Plan (MEPP) – https://www.mepp.ca
• Alberta Public Service Benefit Information –  https://www.alberta.ca/alberta-public-service-benefits 
• Leadership and mentorship programs
• Professional learning and development - https://www.alberta.ca/alberta-public-service-human-resource-directives
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca