Analyst - Quality Assurance and Analyst - PMF

Role Responsibilities

The QAA Unit is seeking highly skilled professionals to join as Analyst – Quality Assurance (PS3), Analyst – Quality Assurance (PS2), and Analyst – PMF (PS3). The positions provide exciting opportunities to contribute to strategic initiatives, enhance performance management practices, and foster continuous improvement across ALSS programs and services.

Analyst – Quality Assurance (PS3) – Key Responsibilities:

• Collect, analyze, and validate data to refine and evaluate program outcomes, measures, and indicators.
• Support the development and implementation of the ALSS Performance Management Framework (PMF) and other performance initiatives.
• Conduct research and provide insights to improve organizational performance and accountability.
• Collaborate with the Manager, QA, and other stakeholders to design and implement systematic approaches to monitoring and improving programs and services.
• Contribute to the alignment of quality assurance strategies across the Ministry and support capacity-building efforts.

Analyst – Quality Assurance (PS2) – Key Responsibilities:

• Support the development and implementation of performance management and accountability initiatives within the Ministry.
• Perform research and analysis to develop evidence-based recommendations for improving organizational effectiveness.
• Collaborate with stakeholders to identify connectivity between issues and ensure alignment with ALSS priorities and programs.
• Contribute to the operationalization and maintenance of quality assurance frameworks and practices.
• Assist in monitoring and evaluating programs and services to ensure high-quality delivery and alignment with strategic goals.

Analyst – PMF (PS3) – Key Responsibilities:

• Develop, implement, and maintain performance management and accountability frameworks for ALSS programs and services.
• Conduct performance management and accountability-focused analyses through research and partner engagement.
• Design and implement measures, indicators, and quality assurance tools (e.g., surveys, service standards) to align with ALSS priorities, policies, and programs.
• Monitor and evaluate performance frameworks to ensure they meet organizational goals and support excellence.
• Collaborate with internal and external stakeholders to design systematic approaches to organizational improvement.

Please click on this link to view the job description for the Analyst – Quality Assurance (PS3) position.

Please click on this link to view the job description for the Analyst – Quality Assurance (PS2) position.

Please click on this link to view the job description for the Analyst – PMF (PS3) position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

Analyst – Quality Assurance (PS3) – Minimum Requirements:

• University graduation in a related field (e.g., Economics, Social Sciences, Business Administration, Public Administration) plus 2 years progressively responsible related experience.
• Demonstrated knowledge of quality assurance and quality outcomes measurement theories, techniques and practices.
• Experience in evaluation, continuous improvement, change management, and knowledge management theories, techniques, and practices.
• Experience in social research methodologies, including quantitative and qualitative data collection and analysis techniques.

Analyst – Quality Assurance (PS2) – Minimum Requirements:

• University graduation in a related field (e.g., Social Sciences, Humanities, Business Administration, Public Administration).
• Knowledge of Ministry and Division structures, Government of Alberta processes, and cross-Ministry initiatives.
• Demonstrated knowledge of research, quality assurance, performance measurement, evaluation, continuous improvement, knowledge management, and change management processes.
• Familiarity with academic and research institutions, with the ability to engage and collaborate effectively with them.
• Knowledge of contract and project management methods and techniques.

Analyst – PMF (PS3) – Minimum Requirements:

• University graduation in a related field (e.g., Social Sciences, Economics, Statistics, Mathematics, Business Administration, Public Administration) plus 2 years progressively responsible related experience.
• Monitoring and evaluation and/or research experience.
• Demonstrated knowledge of performance and accountability management theories, systems, and practices.
• Experience in social research design and methodologies, including quantitative and qualitative data collection, analysis techniques, and data sciences.
• Demonstrated knowledge of project management theories, principles, and practices. 

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work: 36.25 hours per week, Monday – Friday.

Final candidates will be required to undergo security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.