Admissions Associate

Apply now »

Posting Date: Mar 14, 2023

Location: Edmonton, AB

Company: Government of Alberta

Job Information

Job Title: Admissions Associate 

Job Requisition ID: 39223

Ministry: Culture

Location: Edmonton

Full or Part-Time: Wage

Hours of Work: 25 hours per week

Regular/Temporary: Wage

Scope: Open Competition

Closing Date: March 28, 2023

Classification: Subsidiary 01B 3625 Administrative Support 1

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx 

 

The Ministry of Culture works to improve Albertans’ quality of life through support of cultural development, historical preservation and increased gender equality. The ministry consists of the Department of Culture, Alberta Foundation for the Arts, and Alberta Advisory Council on the Francophonie. It is committed to building a vibrant cultural sector by supporting the development and sustainability of Alberta’s creative and cultural industries, artists and the arts community, heritage sites, government services in French, physical activity and recreation, and the non-profit and voluntary sector. It is also committed to increasing gender equality and supporting women’s participation in the economy.

Role

Admissions Associates: This position will be the first point of contact for museum guests. They will be the welcoming face that orients guests to the building and answers any questions visitors might have. Duties will include selling tickets, annual memberships, collecting revenue fees, basic orientation tours, and most importantly- providing outstanding customer service!

 

  • You will be able to demonstrate your systems thinking by acknowledging how your services affects the museum.
  • Your agility will enable you to change directions when appropriate and identify potential solutions to sudden issues.
  • Building collaborative environments is essential to the positions as you will need to rely on your teammates and supervisor to provide the best experience possible for guests.
  • Your ability to use your creative problem solving will be essential to find solutions for visitors when faced with issues and also find innovate ways to create a better experience in general for guests. 

Qualifications

High School Diploma is required for this position

 

Assets:

  • Related experience in retail, tourism or hospitality.
  • Customer Services experience
  • Experience handling cash, and counting

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies: https://www.alberta.ca/assets/documents/psc-alberta-public-service-competency-model.pdf

 

Critical Competencies:

 

  • Agility – Demonstrated ability to manage and adapt to change. Ability to manage human, financial and physical resources within an operating environment.
  • Drive for Results – Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
  • Develop Self and Others – Proven ability to foster partnerships and to achieve organizational goals within an organization.
  • Build Collaborative Environments – Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.
  • Develop Networks – Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.
  • Systems Thinking – Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire other to achieve common goals.
  • Creative Problem Solving – Excellent analytical and decision-making skills.

Salary

$18.46 to $22.11/hour

Notes

  • This is for a wage position until on or before March 31, 2024, located in Edmonton. 
  • Your hours of work will be determined by your supervisor. Please note that you will only be paid for actual hours worked. This position is required to work daytime, evening, weekends and statutory holidays. This operational schedule may change and this position's schedule would change accordingly. Employees are expected to be available a minimum number of shifts per week.
  • This competition may be used to fill future vacancies at the same and/or lower classification. Candidates with less qualifications may be considered and remunerated at a lower classification.
  • Final candidates for this competition will be asked to undergo an academic verification and security screening. 

 

In order to accurately reflect your related experience/education, in your resume, please include dates (including months and years) associated with all education and work experience.

 

  • For employment: Please indicate whether your work experience is casual, part-time or full-time. Example: Community Support Worker, Jan 2018 - June 2021, Part-time (three 8 hr shifts/week).
  • For any Post-Secondary Education: Please specify your major and length of program, the educational institution, and the year you graduated. 
    • Examples:
      • Bachelor of Arts, major in Psychology, University of Alberta, 2009 
      • Social Work Diploma (1 year), Campbell College, 2017

 

Links and information on what the GoA has to offer to prospective employees.

 

How To Apply

Click on the “Apply Now” button.  

 

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/navigating-online-jobs-application.aspx to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system. 

 

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign  In’ should you already have an account. 

 

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant. 

 

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at https://www.alberta.ca/alberta-public-service-jobs.aspx

 

Tips for applicants: https://www.alberta.ca/alberta-public-service-hiring-process.aspx

 

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) https://www.alberta.ca/iqas-overview.aspx. Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

 

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

 

If you require any further information on this job posting or a copy of the role profile, please contact Saren Frias at Saren.Frias@gov.ab.ca.

 

If this competition is closed as per the closing date noted above, please continue to check http://www.jobs.alberta.ca for a listing of current career opportunities with the Government of Alberta.