Administrative Services Coordinator

Job Information

Job Title: Administrative Services Coordinator

Job Requisition ID: 74137

Ministry: Elections Alberta 

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Permanent

Scope: Open Competition

Closing Date: Sunday, July 27, 2025, at 11:59 PM

Classification: Subsidiary 01B 3625 Administrative Support 4E

Salary: $1,862.58 to $2,275.78 bi-weekly or $48,613.33 to $59,397.85 annually

About Us

Elections Alberta is an independent, non-partisan office of the Legislature. Elections Alberta is responsible for administering provincial elections, by-elections and referenda. Our mission is to serve Albertans as an independent election management body committed to the administration of modern, transparent, and accessible democratic processes that ensure the integrity and enhance the value of Alberta’s electoral system.

Role Responsibilities

The Administrative Services Coordinator position is responsible for delivering administrative functions that support the services provided by Elections Alberta.  This function is essential to the delivery of services with duties that vary considerably in range and complexity. In this role, you will provide a full complement of administrative services. You will be the first point of contact for Elections Alberta, receiving visitors, answering general inquiries from the public, as well as receiving, screening, and directing calls, emails, mail, invoices, and other correspondence and administering the distribution and collection of incoming and outgoing correspondence. 

This position is responsible for providing administrative support as requested, including drafting replies to routine correspondence, preparing for meetings and training sessions, and recording meeting minutes. This position is responsible for managing general office administration, including card access, building access and alarms, parking, mailroom, kitchen, and meeting rooms. This is an in-office position located in Edmonton. 

Qualifications

• High School diploma and a minimum of two years related experience. Preference will be given to applicants with post-secondary education and/or equivalent experience in a related field.
• Excellent demonstrated verbal and written communication skills, including using appropriate grammar and plain language.
• Superior customer service skills working with a variety of internal and external audiences to interpret needs, manage expectations, and provide timely and accurate information.
• Demonstrated ability to communicate with tact, diplomacy, discretion, patience, and good judgement and ability to navigate difficult conversations and de-escalate, especially in times of high volume, intensity, and stress, is required.
• Experience working effectively in environments with similar sensitivity, confidentiality, and risks associated with the work.
• Familiarity with or ability to learn pertinent policies and electoral legislation to capably respond to requests for information and direct queries appropriately.
• Strong aptitude for working independently, managing workload effectively with frequent interruptions, using the tools and resources available and consulting with leadership and subject matter experts, as required.
• Excellent keyboarding skills along with intermediate to advanced proficiency with MS Word, Excel, PowerPoint, Outlook, Teams, and Adobe Acrobat software applications
• Outstanding team player, able to work with diverse groups in a high-stress, fast-paced environment. 
• Experience with general administrative and office duties including minute taking, scheduling, document production and filing, mail and couriers, managing office supplies, creating documentation, and other office administration.
• Previous experience working for the Government of Alberta in an administrative role would be an asset.

A cover letter is required. Applications without a cover letter will not be considered. In your cover letter, please briefly summarize your relevant experience and expertise, pertinent strengths and skills, and your reasons for interest in the position. 

What We Offer

Comprehensive Benefits Plan: 1st Choice Benefits Package and Health Spending Account

Pension: Public Service Pension Plan (PSPP)

Successful candidates may be eligible for our Hours of Work Averaging Arrangement

Notes

This position is exempt from the Alberta Union of Provincial Employees (AUPE). Final Candidates will be required to undergo a Police Information Check.

For individuals who have obtained educational credentials from outside of Canada, it is recommended that you obtain an evaluation of your credentials from the International Qualifications Assessment Service (IQAS) and include the IQAS assessment certificate as part of your application. 

We thank all applicants for their interest. Applications will be reviewed to determine which candidates’ education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted. This competition may be used to fill future vacancies.