Regulatory Officer

Role Responsibilities

Are you looking for an exciting opportunity to apply and expand your leadership skills? Are you someone who is passionate with being part of a team of professionals that ensures Albertans seeking addiction and mental health services are getting safe, high-quality services, meanwhile contributing to safe communities? Do you have the skills and personal aptitude to conduct investigations and inspections of service providers, follow up on incidents and balance enforcement measures with education? We are looking for a highly motivated professional with exceptional interpersonal skills to take on the role of a Regulatory Officer. 

Reporting to the Manager, Compliance and Monitoring, you will be part of the regulatory team responsible for licensing of service providers and monitoring compliance to the Mental Health Services Protection Act (MHSPA), the Mental Health Services Protection Regulation (MHSPR) and all associated standards.

The main function involves inspecting and investigating service providers of complex addiction and mental health services including residential addiction treatment services and social withdrawal management services. You are also responsible for the management of new applicant files, complaints, and incidents reported by all service provider locations across the province.

You will provide leadership in education, quality assurance, risk management practices both internally, and externally to ensure the safety of patients and clients at in scope locations.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

System thinking - Integrates broader context into planning, plans for how current situation is affected by broader trends. Integrates issues, political environment and risks when considering possible actions and supports organization vision and goals through strategy. Addresses behaviours that challenge progress.

Creative Problem Solving - Engages the community and resources at hand to address issues. Engages perspective to seek root causes, finds ways to improve complex systems, employs resources from other areas to solve problems and engages others and encourages debate and idea generation to solve problems while addressing risks.

Agility - Proactively incorporates change into processes by creates opportunities for improvement, is aware of and adapts to changing priorities and remains objective under pressure and supports others to manage their emotions. Proactively explains impact of change on roles and integrates change into existing work and then readily adapts plans and practices.

Drive for Results - Takes and delegates responsibility for outcomes, using a variety of resources to monitor own performance standards, acknowledges even indirect responsibility, commits to what is good for Albertans even if not immediately accepted and reaches goals consistent with APS direction.

Build Collaborative Environments - Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes. Identify and engage key stakeholders ensuring their voices are heard and their concerns are acknowledged.

Qualifications

University degree in a related field (Public Safety, Justice, Law enforcement, Addiction and Mental Health) and two (2) years of related experience. Direct experience working in addiction or mental health settings will be considered an asset.

Experience is required in: 
 

• Areas such as addiction, mental health, trauma informed care, risk management, incident reporting, quality assurance and continuous improvement. 
• Inspection/investigation, or auditing to standards and/or working with accreditation bodies, applicable acts, regulations, and standards. 

Preference will be given to candidates with:
 

• Mental health and addiction experience; and
• Significant in-depth, critical thinking, investigative and analytical skills.
   

Equivalencies maybe considered - directly related education or experience on the basis of:
 

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work
 

• 7.25 daily hours
• 36.25 weekly hours
• 8:15 am to 4:30 pm (Monday to Friday)

There is currently one permanent full-time position available. 

The preferred location for this position is in Edmonton, however, a candidate from another location in relative proximity to Edmonton may be considered. 

A cover letter outlining how your experience relates to the qualifications and competencies is recommended.

A valid driver’s license and a reliable vehicle is required as travel throughout the Province of Alberta is mandatory.  

The successful candidate must be able to sit for extended periods of time at a desk reviewing paperwork or in a car driving, they must also be able to stand and walk for extended periods of time while on inspection/investigation.

As part of the interview process, shortlisted candidates may be required to complete a written test.

In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.