Regional Operations Manager

Role Responsibilities

Reporting to the Director of Operations and Licensing, you will be responsible for managing a team of Senior Firearms, Officers, Firearms Officers and, Firearms Agents who provide operational services for the provincial delivery and management of the federal Firearms Act. The services provided in this role enhance public safety through the responsible administration and management of firearm licensing and serve a variety of stakeholders. 

You will be responsible for overseeing day-to-day operations and reviewing all Firearms Officer decisions regarding the eligibility of license holders or applications to hold firearms licenses. You will also review all proposed corrective actions, public safety concerns and prioritize and assign investigations. 

Additional key responsibilities include: 

• Leadership and accountability 
• Service delivery excellence 
• Operational planning and program implementation 
• Stakeholder and public engagement 
• Human resource management

The position requires a high degree of discretion and confidentiality as well as the ability to work with complex situations under strict timelines.

If you have experience in leading teams and have significant experience with the Canadian Firearms Program look no further and apply now! 

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

• Systems Thinking: Takes a long-term view towards an organizations objective and how to achieve them. 
• Drive for Results: Takes and delegates responsibility for outcomes. 
• Agility: Identifies and manages required change and the associated risks. 
• Develop Self and Others: Plans according to career goals and regular development.

Qualifications

• A university degree in a related field (Criminal Justice, Law Enforcement, Public Policy, etc.).
• Four years of related experience (Senior Policy Analyst, Compliance Investigator, Policy Manager, etc.).

Equivalencies may be considered on a one for one basis. 

Assets: 

• Working knowledge of the Firearms Act, Canadian Firearms Program, and Part III of the Criminal Code
• Working experience supervising and reviewing subordinates work requiring you to make recommendations. 
• Working experience conducting public safety investigations. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

This posting will be used to fill one full-time position, working Monday to Friday, 36.25 hours per week. 

The successful candidates must hold a valid Class 5 Alberta driver’s license. Travel throughout Alberta is a requirement of this position. 

As a condition of employment, the successful candidate must hold a Restricted Possession and Acquisition License(R-PAL) or obtain an R-PAL as a condition of employment. Handling firearms is a requirement of this position. Information about obtaining an R-PAL is available here: https://www.alberta.ca/get-a-firearms-licence.

The successful candidate will be required to complete Alberta Peace Officer Investigator training and be eligible to obtain a Peace Officer Appointment. They will also be required to obtain and maintain Peace Officer status (Alberta Peace Officer Level 2). 

Final candidates will be required to obtain and maintain an Enhanced Reliability Security Clearance conducted by the RCMP. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.)

Instructions for your Resume:

For Employment Experience:

• Please indicate duration of employment (month, year)
• Please specify employment status (i.e. casual, part-time or full-time)
• Ex: Youth Worker, Jan 2006 - June 2009, Part-time (three, 8 hour shifts/week)
   

For any Post-Secondary Education:

• Please specify your major and length of program
• Please specify the year you graduated
• Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Leadership and mentorship programs