Manager, Investigations

Role Responsibilities

Reporting to the Director, Investigations, this role provides direct guidance, leadership, and expert advice to a team of Investigators. This position directly supervises a team of 7 Investigators. The Manager, Investigations will be responsible for:

-Leading and supervising investigations in alignment with principles of natural justice and administrative fairness.
-Ensuring departmental goals are met.
-Building investigator's competencies and fostering excellence through staff development.

Key Responsibilities:

• The Manager, Investigations is a critical role in ensuring complaints of alleged unprofessional conduct and professional incompetence filed against Alberta certificated teachers and teacher leaders are thoroughly investigated to ensure the Commissioner's interests are appropriately considered and represented. The incumbent achieves this through oversight of a large caseload, review of investigation plans and interview plans, analysis of investigation reports and providing ongoing feedback to investigators ensuring legislative, legal and procedural compliance is achieved in each investigation. The Commissioner for the Alberta Teaching Profession Commission is the decision maker on all files.
• The Manager, Investigation is required to demonstrate a high degree of discretion, neutrality, confidentiality and political acumen. The incumbent consistently interacts with investigators, administrative staff and senior leadership of the Commission, and routinely communicates with certificated teachers and teacher leaders, complainants and representatives from the Alberta Teachers' Association.
• The Manager, Investigations is required to provide expert advice in investigation techniques, policies and procedures and report writing. The incumbent will be required to manage the Investigation Team's performance assessments and ensure Key Performance Indicators (KPI) are achieved. The Manager is required to act in the Director's, Investigations absence.
• The incumbent will proactively identify relevant patterns and trends, and present initiatives and/or recommendations to the Director, Investigations. The Manager, Investigations will contribute to quarterly and annual reports.
• The Manager, Investigations will analyze complex issues related to nuanced complaints of unprofessional conduct and or professional incompetence and independently provide expert advice regarding investigative strategies and ensuring principles of administrative fairness are upheld.
• The Manager, Investigations will identify and communicate investigation framework improvements to the Director, Investigations, including any Branch initiatives which would result in more innovative, efficient and effective service delivery while ensuring investigative standards are met.
• The incumbent will be responsible for addressing, managing and resolving HR related issues in a unionized environment and elevating issues to the Director, Investigations when deemed necessary.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Drive for Results - The manager is responsible for guiding the investigation team; this includes a detailed awareness of the status of each investigation, next steps of the investigation, any potential risks and completion dates.
• Develop Self and Others - Ensures Investigators have the necessary tools for success and in the absence of, proactively identifies what is needed. Proactively develops and shares best practices among the investigators.
• Build Collaborative Environments – Ability to interact positively. Builds relationships and works effectively with others. Promotes collaboration and positive relationships, even in challenging circumstances, within and across groups. Is committed to reaching desired results.
• Agility – As a new Commission, the Manager is required to demonstrate their ability to be flexible and at times think outside of the box, when considering nuanced/complex issues.

Qualifications

Requirements:

Bachelor’s degree in a related field (Education, Social Sciences, Public Administration, Legal Studies) plus 4 years progressively responsible related experience; or equivalent as described below.

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

The position requires experience and advanced knowledge and thorough understanding of:

• Experience conducting investigations in a regulatory environment.
• Experience managing staff in an unionized environment.
• Experience with administrative fairness principles.

The following are considered assets to the position:

• Experience working within statutory/legislative frameworks.
• Experience working in the teaching profession.
• Experience within the Government of Alberta, working knowledge of GOA procedures and systems.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time Permanent position working 36.25 hours per week, Monday to Friday.

Working location is 8th floor, Petwin Tower 10707 – 100 Avenue NW, Edmonton.

• Shortlisted candidates may be required to undergo a written assessment.
• Candidates selected for an interview may be required to undergo a written assessment.
• Final candidates will be required to undergo a security screening (including a vulnerable sector check).
• Parking is not provided for this position.
• Employee annual professional fees/dues are not covered for this position.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Applicants are required to provide a cover letter that outlines in detail their experiences and how that experience relates specifically to the requirements for this position. Applications without an appropriate cover letter or appropriate resume will not be considered.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs shifts/week).

Interviews will be conducted in-person in Edmonton, Alberta. A writing assessment will form part of the interview screening process.

This competition will be used to develop a certified candidate list for future vacancies with the Alberta Teaching Profession Commission and may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca/page/mepp-home.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.