Business Systems Coordinator

Role Responsibilities

We have an exciting opportunity for an individual with a technical aptitude to join the Royal Tyrrell Museum, one of Alberta’s premier cultural attractions. This is your chance to join and contribute to a world-renowned institution dedicated to palaeontology, science education, and the preservation of Alberta’s rich natural resources.

The Royal Tyrrell Museum of Palaeontology is an internationally recognized public and scientific institution, mandated to collect, preserve, protect, present, and interpret palaeontological history - with a particular emphasis on Alberta’s rich fossil heritage. As a key team member working collaboratively across the Museum, you will play an important role in supporting and advancing these institutional objectives.

Reporting to the Director, Operations and Finance, you will work independently as the Business Systems Coordinator. In this role, you will be responsible for administering the Museum’s ticketing system and point-of-sale (POS) hardware, serving as the primary on-site information technology contact, and overseeing the lifecycle management of hardware and software assets. You will also support and enhance system integrations, including the use of emerging tools such as artificial intelligence, to improve operational effectiveness. In addition, the role provides audio/visual technical support for Museum events.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

High school diploma and two years of related experience.

Equivalency: Directly related experience or education considered on the basis of:

• One year of experience for one year of education
• One year of education for one year of experience

The position requires the following knowledge, skills and competencies:

• Proficiency with the Microsoft Office Suite and experience using SharePoint to manage and access information
• Strong process-oriented mindset with a proactive, solutions-focused approach to identifying issues and implementing effective technical solutions
• Ability to assess business needs and translate them into practical system or process improvements
• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment while maintaining attention to detail and service quality

The following will be considered assets:

• Working knowledge of the Advanced Ticket Management Software (ATMS+)
• Familiarity with the Alberta Government IT framework and policies
• Knowledge of 1GX software 
• Familiarity with the Payment Card Industry policies

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. For more information, please refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent full-time position working 36.25 hours per week, Monday to Friday with the following shift timing:

• September 1 through May 14: Monday to Friday, 8:15 a.m. to 4:30 p.m.
• May 15 through August 31: Monday to Friday, 7:00 a.m. to 3:15 p.m.

This position will be in Drumheller, Alberta, at the Royal Tyrrell Museum.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Selected candidates for this Administrative Support 4 (AS4) role will be required to participate in an initial qualification interview. Candidates who are further shortlisted from this stage will be required to complete a second placement interview.

Candidates who qualify will be placed into the Talent Pool and can be considered for future Administrative Support 4 opportunities.

The final candidate may undergo pre-employment checks and reference checks.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GOA has to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Leadership and mentorship programs