Ski Patrol Supervisor

Role Responsibilities

Are you looking for an opportunity to work at a Ski Hill Resort in Southern Alberta as a Ski Patrol Supervisor? The Ski Hill Supervisor will work with the Ski Patrols as well as part of a team to provide ski hill guests with a positive and enjoyable skiing experience. If you like to ski, work in the great outdoors during the winter and enjoy interacting with guests and supervising as team of ski patrols, apply today!

Ski Patrol Supervisor duties include, but are not limited to: 

•    Supervising day-to-day operations of the ski patrol team, overseeing all facets of guest service, guest safety, mountain safety, medical care, on-hill maintenance and chair lift guest evacuation.
•    Ensuring that daily scheduling of staff is adequate and appropriate for necessary patrol operations and communicating with staff about daily assignments and expectations.
•    Ensuring accountability of patroller development by tracking the training performance and certifications within given deadlines; provide coaching and feedback in a timely manner.
•    Demonstrating effective supervisory skills with regards to motivation, training and documented mid and end of season reviews.
•    Facilitating and coordinating with other departments on daily opening and operation of the resort; communicating with other departments with issues that might affect their operations; weather conditions that might affect ski school, food service, lifts, etc.
•    Assuming leadership role in major incidences including accidents, lift issues, special events, guest confrontations, or missing skier searches.
•    Overseeing ski hill maintenance issues including closures, slope and trail conditions, protective padding, and general appearance of ski area.

This position primarily works outdoors in variable winter weather conditions and cold temperatures and requires you have great physical stamina. Working across departments may be required to fulfil operation needs.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

How Competencies will apply to this role:

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. 

Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Systems Thinking: Understands how the work done is part of a larger integrated environment.  Looks beyond own area and considers how own work impacts the work and success of others.

Creative Problem-Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Develop Self and Others: A commitment to learning and the desire to invest in the development of the capability of yourself and others.

Qualifications

Required: 
•    High School diploma plus one year related experience, including supervisory and skiing related experience.

If successful, you will need to provide prior to employment:
•    Advanced First Aid and Advanced CPR Certification. 
•    Valid Class 5 Driver’s License or equivalent and Driver’s Abstract, less than 6 demerits.

Additional Assets to be successful in this role:
•    Canadian Ski Patrol certification is an advantage.
•    Demonstrated advanced skiing or snowboarding ability.
•    Ability to maintain composure during high-stress emergency incidents.
•    Good understanding of facility operations and structure; experience in ski hill operations.
•    Experience operating a snowmobile. 
•    Knowledge of park facilities/services, especially Hidden Valley Ski Resort. 
•    Proficient with computer applications and ability to complete administrative duties.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Terms of employment:

•    Shifts are based on 36.25 hours weekly.
•    Candidates must be willing to work weekends and holidays, varying start dates from November 2025, until April 2026, pending end of ski season and operational needs. 
•    Various low-cost accommodations are available for rent in Elkwater.
•    There is no public transportation to the Ski Resort, you must have reliable transportation to and from work. The Ski Resort is located about 10 minutes from Elkwater and about 40 minutes from Medicine Hat.

Any costs associated with obtaining required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Instructions for your Resume:

For Employment Experience:
Please indicate duration of employment (month, year)
Please specify employment status (i.e. casual, part-time or full-time)
E.g.: Administrator, Jan 2006 - June 2009, Part-time (three, 8 hour shifts/week)

For any Post-Secondary Education:
Please specify your major and length of program
Please specify the year you graduated
E.g.: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA has to offer to prospective employees:

•    Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx. 
•    Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.

Resources for applicants:
•    https://www.alberta.ca/apply-for-jobs-with-the-alberta-public-service.aspx.
•    https://www.alberta.ca/alberta-public-service-hiring-process.aspx.
•    https://alis.alberta.ca/look-for-work/.