Administrative Supervisor

Posting Date: Aug 13, 2025

Location: Camrose, AB

Company: Government of Alberta

Job Information
Job Title: Administrative Supervisor 
Job Requisition ID: 74253
Ministry: Assisted Living and Social Services
Location:
Medicine Hat-1 position
Wetaskiwin-1 position 
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary:Temporary
•    Medicine Hat-1 position – 2 years – end date March 31, 2027
•    Wetaskiwin-1 position – March 31, 2026
Scope: Open Competition
Closing Date: August 27, 2025
Classification: Administrative Support 6 
Salary: $2,073.50 to $ 2549.41 bi-weekly ($54,118 - $66,539/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

The Ministry of Assisted Living and Social Services leads income, employment, disabilities and community-based supports, family violence prevention, and family & community support services.

The Employment and Financial Services Division within the Ministry of Assisted Living and Social Services plays a vital role in supporting the well-being and independence of Albertans. The division is responsible for delivering a broad range of employment programs, income support services, and financial assistance initiatives that help individuals and families achieve greater stability, self-sufficiency, and inclusion in the workforce. Through a client-centered approach and strong community partnerships, the division ensures access to timely, equitable, and effective services that address the diverse needs of Albertans experiencing economic or social challenges.

To find out more about our work visit: https://www.alberta.ca/community-and-social-services.aspx

Role Responsibilities

Reporting to the Business Coordinators of Employment and Financial Services (EFS), this position is actively involved in overseeing and providing input as well as contributing to final decisions for office Administrative Support processes and procedures. This position assists the Business Coordinators with recruiting, interviewing, hiring and training of Administrative Support staff for Assisted Living and Social Services.

This position consults directly with the Business Coordinators, Program Supervisors &
Managers on a daily basis to discuss any issues or concerns requiring attention. This position performs a variety of complex administrative duties and requires thorough knowledge in various programs. This position supports Albertans in navigating through the Alberta Supports Income Support (IS) and Assured Income for the Severely Handicapped (AISH) programs and services including the Alberta Supports Resource Center (ASC), Child Support Services (CSS), and by providing information on local Community Resources.

As a senior administrative staff, this incumbent is called upon to interpret and act upon issues requiring immediate attention. This position will assist in providing support to the management team as well as EFS programs and projects. This position involves supporting staff and implementing and monitoring systems to ensure efficiencies, effectiveness and quality of the administrative/financial functions delivered.

The Administrative Support Supervisor leads a team of Administrative Assistants and actions the following tasks as a part of their role:

•    Establish unit and individual objectives, monitor and provide feedback on performance on an ongoing basis as well as through the Employee Performance Agreement to ensure staff are feeling supported and confident in their role and to provide training, as required. 
•    Provide consistent application of the requirement to provide direct supervision of other Administrative staff ie., assigning work, monitoring and approving time, absences, PA, on-boarding, training.

Role Responsibilities (Continuation)

•    The scope of supervision includes the provision of remote approaches for staff working in hybrid arrangements.
•    Assist with personnel related inquiries from employees.
•    Assist with planning and facilitating meetings with the Administrative Support Team, to ensure efficiency and productivity in roles. 
•    Direct complex issues involving Administrative Support team and Program Staff to the Business Coordinators. 
•    Support and oversee training for Administrative Support team in dealing with difficult situations. 
•    Facilitate cover-off and back up, as required, for the Administrative Support team.  Manage performance assessment, team productivity, results achieved; and overall performance in relation to team goals. 
•    Coordinate the overall performance, conduct and attendance of staff within delegated authority, consulting with managers on performance issues that may require action outside of delegated authority. 
•    Encourage staff participation in career planning processes that benefit individual and organizational development. 
•    Recognize staff accomplishments and foster team learning, development and capacity building.
•    Review and approve Administrative Support staff's Online Time Entry for their direct reports in 1 GX.
•    Identify potential areas of concern and bring these to the attention of the Business Coordinators.
•    Provide guidance and interpretation related to program, personnel and financial policies as required.
•    Assist Management in determining appropriate administrative support resource utilization and facilitate hiring procedures.
•    Collaborate with Business Coordinators to assist with the recruiting process which may include creating requisitions in 1GX, screening, interviewing and providing orientation, training and cross-training.
•    Assist with commencement and orientation of new employees as well as termination/transfer processes

Please click on this link JR74253-AS6-Administrative Supervisor-JD to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Creative Problem Solving: Ability to gather information from varied sources, analyze and interpret information to formulate reports and make decisions related to case planning.
•    Systems Thinking: Understands how individual roles, programs, and decisions interconnect within the broader organization. Anticipates the impact of changes across departments and aligns resources effectively to support service delivery. Ensures administrative support enables program staff to fulfill their roles efficiently, contributing to timely and coordinated services for Albertans.
•    Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals.
•    Drive for Results: Demonstrates ability to gather, integrate and interpret complex information sets and accomplishes goals and priorities in order to deliver outcomes consistent with departmental objectives and directives. Excellent analytical, assessment and critical judgement skills.
•    Building Collaborative Environments: Ability to work cooperatively and collaboratively with a variety of teams within the workplace, community, and other Government ministries/agencies to meet client and ministry goals and objectives.
•    Develop Self and Others: Ability to invest in the development of long-term capability of yourself and others.

Qualifications

High school diploma and four years of related experience.

Equivalency
Directly related experience or education considered on the basis of: 
•    One year of experience for
•    One year of education or one year of education for one year of experience.

Assets
•    Proficiency in the use of Microsoft office and M365 products.
•    Familiarity with Ministry financial programs and IT systems such as 1GX and Bernie.
•    Extensive knowledge in all aspects of budget, financial planning and monitoring.
•    Extensive knowledge of the Child, Youth and Family Enhancement Act.
•    Extensive Expenditure Officer Authority knowledge to accommodate worksite and/or client expenses.
•    In-depth working knowledge of the Ministry information and financial payment systems including but not limited to: CYFS, CMAS, CICIO, BERNIE, 1GX, Concur, EPS and CYIM.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

These are two temporary, full-time position working 36.25 hours per week, Monday to Friday.

For Wetaskiwin-While the position is located in Wetaskiwin, applications are encouraged from candidates in Medicine Hat as well as the surrounding area who are able to commute as required.

For Medicine Hat- While the position is located in Wetaskiwin, applications are encouraged from candidates in Wetaskiwin as well as the surrounding area who are able to commute as required.

We require you to attach a cover letter and resume with your application explaining your qualification and suitability for this role.

The final candidate for this position will be asked to undergo pre-employment checks (including a criminal record check). Links and information on what the GoA have to offer to prospective employees. Final candidates will be required to undergo a security screening as well as writing tests.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•    Leadership and mentorship programs.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Elena Arefeva at elena.arefeva@gov.ab.ca.